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Learn how to troubleshoot and fix common Wi-Fi problems in Windows 11, 10, 8.1, and 7. Try running Get Help, checking Wi-Fi settings, switching frequency bands, restarting modem and router, and more.
- Double Check the Wi-Fi Password. To connect to most Wi-Fi routers, you'll need a password. This password is set by the owner of the router or access point.
- See if the Connection Requires a Wi-Fi Login Page. Some businesses (such as hotels, restaurants, airlines, and more) provide an "open" Wi-Fi network that restricts access using a Wi-Fi login page or portal in a web browser.
- Restart Your Connecting Device. If you're having trouble connecting to a Wi-Fi access point, another easy troubleshooting tip you can perform is to reboot or restart the device you're trying to connect with.
- "Forget" the Wi-Fi Network and Try Again. We've already mentioned double-checking and re-entering the Wi-Fi password. As a next step, open the configuration app (Settings on iPhone, for example), and tap the name of the Wi-Fi network you're trying to connect to, then select an option to delete or "forget" the saved settings of the Wi-Fi network.
Mar 10, 2022 · Your laptop may not connect to Wi-Fi in a few ways: Your laptop may not see the available Wi-Fi network. When you try to connect to a Wi-Fi network, you may see it's connected, but there's no internet access. Your laptop may show an error saying authentication to the Wi-Fi network failed.
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- Why your PC won't connect to Wi-Fi. There are a number of reasons your Windows PC might fail to connect to Wi-Fi. Here are some of the most common issues and how to solve them.
- Your PC is in Airplane Mode. Make sure that your computer isn't in Airplane Mode, which disables Wi-Fi and other connections. If you're in Airplane Mode, you'll probably see an airplane-shaped icon in the system tray — click it and then choose Airplane Mode from the pop-up menu to disable it.
- Your PC's Wi-Fi is switched off. Your PC might also have a master on/off switch for Wi-Fi, and it's all-too-easy to activate it by accident. Check the sides of your laptop for a slider in the wrong position.
- Your Wi-Fi adapter needs to be reset. Sometimes mundane technical problems crop up that keep your Wi-Fi from working properly, and the easiest way to fix it is to turn it off and then back on again.
May 4, 2024 · If you can't connect to any Wi-Fi networks, there's likely a hardware issue with your laptop, and you should contact the manufacturer for service. If you can connect at a café, try checking for and installing Windows Updates. Then, head home and try connecting to your Wi-Fi again.
Aug 10, 2022 · If you try to join a WiFi network on your Windows desktop or laptop computer and see an error message that says "can't connect to this network," here are seven of the best ways to...
If you can’t, restart your modem, router, and device, and re-connect to the Wi-Fi. Try turning Wi-Fi on and off. This can solve issues by restarting your connection.
