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Protecting consumers from unscrupulous reviews
- Lina Khan, chair of the Federal Trade Commission (FTC), announced on Monday that a new ban on fake online reviews and testimonials has now gone into effect. The rules are aimed at protecting consumers from unscrupulous reviews, which could misleadingly influence their decision to purchase a product.
www.fastcompany.com/91213954/ftc-fake-online-reviews-ban-prohibited-practices-fraud-list
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Apr 25, 2023 · Buying, selling or hosting fake reviews will become illegal as part of changes planned in new laws. The UK government's new Digital Markets, Competition and Consumer Bill aims to help consumers...
Apr 19, 2022 · Fake reviews to be illegal under new rules. 19 April 2022. Getty Images. People are set to be better protected from fake reviews and "subscription traps" under plans to tackle rip-offs....
Jan 24, 2024 · Fake reviews will be added to banned practices. Unavoidable hidden fees cost consumers £2.2 billion every year. Fake reviews, shop labelling and hidden fees that make shopping more difficult...
May 24, 2024 · Fake reviews, hidden fees and unfair subscription traps have been banned under new legislation campaigned for by Which?. The Digital Markets, Competition and Consumers (DMCC) Bill, which will become law today, aims to protect consumers from a range of dodgy practices when shopping online.
- Overview
- Background:
A clampdown on fake reviews and hidden fees has been announced by the Government which will help customers cut the costs of living.
Consumers are at the heart of new consultations launched later today as the Government commits to improving transparency, fairness and clarity for customers as they shop – including a crackdown on hidden fees in products ranging from train tickets to food deliveries.
Commissioned by the Prime Minister in June as part of the Government’s ongoing work to support people with the cost of living, government research published today will inform the consultation to ensure we root out where ‘drip pricing’ harms consumers most.
The research has confirmed so-called ‘drip pricing’ – where the price paid at checkout is higher than originally advertised due to extra, but necessary, fees – is widespread, and occurs in more than half of providers in the entertainment (54 percent) and hospitality (56 percent) industry, and almost three quarters across transport and communication (72 percent) sectors. In total, this costs UK consumers £1.6 billion online each year.
Minister for Enterprise, Markets and Small Business Kevin Hollinrake said:
Today’s measures will help people keep hold of their hard-earned cash and ensure they have the clearest and most accurate information upfront before they make a purchase.
•The consultation will go live at 10:00 on Monday 4 September.
Apr 27, 2023 · Following a consultation, the new bill would allow the UK government to make fake reviews illegal, in the banning of three new offences: Commissioning or submitting of fake reviews. Posting consumer reviews without taking reasonable steps to check they are genuine.
Jul 19, 2021 · A plan to crack down on online rip-offs including making it illegal for people to write or host fake reviews has been outlined by the government. The proposals would see bigger fines for firms...