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O2
- O2 remains the most complained-about mobile operator, with complaints again mostly driven by how customers’ complaints were being handled. Tesco Mobile, Sky Mobile, EE and Vodafone were the mobile providers who received the fewest complaints.
www.ofcom.org.uk/phones-and-broadband/service-quality/latest-telecoms-and-pay-tv-complaints-figures-revealed-Q1-24/
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May 18, 2023 · TalkTalk (46%) and Virgin Media (46%) were both below average on how complaints were handled, while Sky was above average on this measure (55%). Virgin Media customers had below average satisfaction (70%) with their landline service, with EE (90%) above average on this measure.
- Best and worst telecoms customer service revealed - Ofcom
Which mobile companies have the most satisfied customers?...
- Most complained-about telecoms and pay-TV providers revealed
BT Mobile, Virgin Mobile and iD Mobile were the most...
- Best and worst telecoms customer service revealed - Ofcom
In our latest satisfaction survey, we spoke with 3,739 customers of 16 of the biggest contract, Sim-only and pay-as-you-go (PAYG) providers, including EE mobile review, O2 mobile review, Three mobile review and Vodafone mobile review.
Among the UK's biggest providers, Three and Lycamobile were most likely to have had customers experiencing a problem in the past 12 months. Read on to discover the biggest issues and if you're affected, how to solve them. Don't put up with poor performance from your mobile provider.
Aug 21, 2020 · Which mobile companies have the most satisfied customers? Overall, more than nine in 10 customers say they are satisfied with their mobile phone service, with only 3% of customers saying they had a reason to complain (down by one percentage point since 2018).
Jan 26, 2023 · BT Mobile, Virgin Mobile and iD Mobile were the most complained-about mobile operators, with customers primarily complaining about how their complaint had been handled. Virgin Media continued to generate the most pay-TV complaints; the main reason customers complained to Ofcom was due to complaints handling.
Jul 30, 2024 · New quarterly figures from the telecoms watchdog have revealed the companies faring the best and worst in terms of customer complaints. Tesco Mobile remained the provider with the lowest number of official gripes, while O2 finished bottom of the pile for the third quarter running.
Jun 29, 2022 · For 2022, Tesco Mobile is the best mobile provider for customer service in the UK. They excelled in the following areas: Tesco Mobile offer a consistently strong service with low complaint levels, so it's no surprise to see them in the top spot. Our runner-up for 2022 is previous winner: giffgaff.
