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Mar 15, 2021 · Words to use and avoid. Avoid passive, victim words. Use language that respects disabled people as active individuals with control over their own lives.
- Involving people in decisions about them. Involving people in decisions about their care is intrinsic to the principles of the MCA and should be evident in every care and support plan.
- Person-centred care and support plans. Each person’s needs and choices will be unique to them. This means that staff must do all they can to help the person convey their personal aspirations and goals, and the support they need.
- Involvement in the cycle of care and support planning. Involvement is not an isolated activity. Ongoing communication between commissioners, providers, users and their families/carers is fundamental to taking the right decisions at the right time.
- Relationships. Involvement in the care and support planning cycle is underpinned by the quality of the relationship between the person using the service and the social care professional: [12] ‘People who use services have emphasized the support that they gain from relationships based on warmth, empathy, reliability and respect’.
Feb 25, 2024 · Identity-first language. Other institutions, like The National Federation of the Blind, use identity-first language when speaking of disabilities. This means they use phrases like “diabetic person” or “disabled person” as opposed to “person with diabetes” or “person with a disability.”
Being person-centred means thinking about what makes each person unique, and doing everything you can to put their needs first. This animation supports nurses, midwives and nursing associates to understand why being person-centred leads to even better care.
Feb 24, 2012 · It should include details about your condition, treatment options, where you will be seen, who will be involved in your care, and the expected waiting times for any appointments, tests and treatments. You should be kept fully informed about the likely duration of any delays.
Jan 29, 2024 · listen to the words a person uses and try to use their vocabulary; use plain English and avoid jargon or specific expressions; check the person has understood you and that you have understood them; Use the language skills among your staff.
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Jun 17, 2021 · Shared decision making is a collaborative process that involves a person and their healthcare professional working together to reach a joint decision about care. It could be care the person needs straightaway or care in the future, for example, through advance care planning.
