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- When your takeaway arrives, make sure you stay two metres away from the person delivering it. If you do need to collect your meal yourself, agree a set time so you're not hanging around longer than necessary.
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Mar 26, 2020 · You can receive an order for a takeaway by phone, your own website, or another online platform. If you are providing an online menu or order form, you must make sure it’s clear what...
Follow our three tips for complaining and securing a refund. 1. Complain to the restaurant and delivery app. Perhaps your order was incomplete, extremely late or the food arrived cold. Whatever issue you've had, it's worth contacting both the delivery food app (if you ordered through one) and the restaurant in the first instance.
Apr 24, 2020 · Delivery: Takeaways are one of the only treats many of us can enjoy whilst stuck in lockdown. What to do if there is a problem with your order. Many other customers are likely to have been in...
Explain to the retailer that the delivery is late, and suggest a reasonable date for redelivery. If you offer a short deadline because there's a pressing reason why you need it quickly, you should explain this in as much detail as possible. Use our template letter to make a late delivery complaint.
Jan 8, 2021 · If you get a takeaway delivery, the risk of packaging contamination can be minimised. "Empty the contents [into a clean dish], dispose of the packaging into a refuse bag and wash your...
Dec 31, 2020 · If a takeaway has arrived and it is not what you ordered, you are entitled to reject it. The Consumer Rights Act 2015 states that goods ordered ought to be as described. If a takeaway has taken too long to be delivered, you are entitled to ask for a discount.
Jun 2, 2020 · Still, you should order your takeaway by telephone, app or online if you can, rather than collecting it in person, to avoid coming into contact with more people than you need to. When your takeaway arrives, make sure you stay two metres away from the person delivering it.
