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1. • Don’t respond

     • If you receive an email or text purporting to be from HMRC or an email promising a tax rebate, don’t respond, don’t click on any website links within the email and don’t disclose any personal or payment information. Instead, contact HMRC directly to check whether the email is genuine.
     www.which.co.uk/consumer-rights/advice/how-to-spot-hmrc-phone-text-and-email-tax-scams-aktLy8n3sBWV

     How to spot HMRC phone, text and email tax scams - Which?

2. People also ask

   How will HMRC contact me?

   • If you would like to use email as one of the ways HMRC will contact you, we’ll need you to confirm in writing by post or email: If you are the authorised agent or representative we’ll need you to confirm in writing by post or email that your client understands and accepts the risks. Also:

   Corresponding with HMRC by email - GOV.UK

   www.gov.uk/government/publications/corresponding-with-hmrc-by-email-ccfs72/corresponding-with-hmrc-by-email

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   What should I not do if I receive an email from HMRC?

   • Do not open any attachments or click on any links within the email or text message, as they may contain malicious software or direct you to a bogus website. HMRC will never send notifications of a tax rebate / refund by email, or ask you to disclose personal or payment information by email.

   Phishing and bogus emails: HM Revenue and Customs examples - GOV.…

   assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/515727/Phishing_emails_and_bogus_contact_Apr_16.pdf

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   Does HMRC use email addresses?

   • HMRC does not use any of the above email addresses. HMRC may occasionally issue SMS / text messages, however these messages will never request personal or banking information. If you receive a text message claiming to be from HMRC offering a ‘tax refund’ in exchange for personal / banking details you should not respond.

   Phishing and bogus emails: HM Revenue and Customs examples - GOV.…

   assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/515727/Phishing_emails_and_bogus_contact_Apr_16.pdf

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   Does HMRC send phishing emails?

   • To help fight phishing scams, send any suspicious emails containing QR codes to phishing@hmrc.gov.uk then delete them. HMRC does send text messages to some of our customers. In the text message we might include a link to GOV.UK information or to HMRC webchat. HMRC will never ask for personal or financial information when we send text messages.

   Examples of HMRC related phishing emails, suspicious phone calls and

   www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples/phishing-emails-and-bogus-contact-hm-revenue-and-customs-examples

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   Will HMRC Send Me a tax refund email?

   • HMRC will never send notifications by email about tax rebates or refunds. Do not: Fraudsters may spoof a genuine email address or change the ‘display name’ to make it appear genuine. If you are unsure, forward it to us and then delete it. Image showing an example of a scam email with a hyperlink which directs you to a phishing website.

   Examples of HMRC related phishing emails, suspicious phone calls and

   www.gov.uk/government/publications/phishing-and-bogus-emails-hm-revenue-and-customs-examples/phishing-emails-and-bogus-contact-hm-revenue-and-customs-examples

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   Do HMRC emails ask for personal information?

   • Emails issued by HMRC: HMRC sends emails to customers to offer help and support. The emails will sometimes have links to online digital products such as webinars, HMRC’s YouTube videos or online guides. These emails will never ask you for personal or financial information.

   Check if an email you've received from HMRC is genuine

   www.gov.uk/guidance/check-if-an-email-youve-received-from-hmrc-is-genuine

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3. www.gov.uk › guidance › check-if-an-email-youveCheck if an email you've received from HMRC is genuine

   www.gov.uk › guidance › check-if-an-email-youve

   • Cached

   Jul 30, 2021 · You may receive an email from HMRC if you are a member of the One-to-Many Compliance Advisory Board (OCAB) asking you to take part in a survey.

4. www.gov.uk › corresponding-with-hmrc-by-emailCorresponding with HMRC by email - GOV.UK

   www.gov.uk › corresponding-with-hmrc-by-email

   • Cached

   Oct 26, 2023 · If you would like to use email as one of the ways HMRC will contact you, we’ll need you to confirm in writing by post or email: that you understand and accept the risks of using email. that...

   • The main risks associated with using email that concern HMRC are: confidentiality and privacy — there’s a risk that emails sent over the internet m...
   • We’ll desensitise information, for example by only quoting part of any unique reference numbers. We can also use encryption. We’re happy to discuss...
   • You may prefer that we do not respond by email, for example because other people have access to your email account. If so, we’re happy to respond b...
   • Your confirmation will be held on file and will apply to future email correspondence. We’ll review the agreement at regular intervals to make sure...
   • You may opt out of using email at any time by letting us know.
   • You can find more information on HMRC’s privacy policy. Go to www.gov.uk and search for ‘HMRC Privacy Notice’.

5. www.gov.uk › government › publicationsExamples of HMRC related phishing emails, suspicious phone ...

   www.gov.uk › government › publications

   • Cached

   Apr 22, 2024 · To help fight phishing scams, you should send any suspicious text messages to 60599 (network charges apply) or email phishing@hmrc.gov.uk then delete them.

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6. Videos

   • 

     2:11

     youtube.com

     Personal tax accounts - HMRC's online service for individuals

     2 Feb 2016

     126.7K views

   • 

     which.co.uk

     How to spot HMRC phone, text and email tax scams - Which?

     9 Oct 2022

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     2:26

     youtube.com

     How to Spot a Fake HMRC Email

     11 Aug 2017

     339 views

   View all

7. assets.publishing.service.gov.uk › governmentPhishing and bogus emails: HM Revenue and Customs examples

   assets.publishing.service.gov.uk › government

   HMRC will never send notifications of a tax rebate / refund by email, or ask you to disclose personal or payment information by email. Do not visit the website contained within the email...

8. www.which.co.uk › news › articleHMRC issues scam warning: how to spot a dodgy email ... - Which?

   www.which.co.uk › news › article

   Jun 6, 2023 · You'll be asked to sign in using your Government Gateway user ID or your email address. Websites: report suspicious websites to the National Cyber Security Centre. Social media: report direct messages on Twitter by tapping and holding the message and selecting 'report message'.

9. assets.publishing.service.gov.uk › governmentPhishing and bogus emails: HM Revenue and Customs examples

   assets.publishing.service.gov.uk › government

   If you think you have received a HM Revenue and Customs (HMRC) related phishing / bogus email or text message, you can check it against the examples shown in this guide. It will assist our...

10. www.mytaxaccountant.co.uk › post › letter-from-hmrcWhy Would I Get a Letter from HMRC? | A Complete Guide

    www.mytaxaccountant.co.uk › post › letter-from-hmrc

    • Cached

    May 25, 2024 · You should contact HMRC directly to dispute the decision, providing clear evidence and documentation to support your claim. You also have the right to appeal against the decision, and the letter should provide information on how to go about this.