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  1. Oct 31, 2018 · The new, zero-tolerance approach aims to protect the NHS workforce against deliberate violence and aggression from patients, their families and the public, and to ensure offenders are punished ...

  2. The NHS has a zero-tolerance approach to abuse and violence against its staff. There is no place for aggression, abuse, incivility, or any acts of violence in our society. If a person is violent, abusive or threatening to their GP or any general practice staff, they can be permanently removed from the surgery. The NHS will continue to

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    • Violence Prevention and Reduction Standard
    • Supporting The Education and Training of NHS Staff
    • Working with The Ambulance Sector
    • Understanding The Impact of Violence on Our Workforce
    • Further Resources and Useful Links

    In January 2021, NHS England published the Violence Prevention and Reduction Standard, which intends to complement existing health and safety legislation and support NHS organisations to address violence against NHS staff. The Standard, which was developed in partnership with the Social Partnership Forum, delivers a risk-based framework that suppor...

    NHS England are committed to supporting colleagues in relevant security management and violence prevention roles to feel upskilled and able to do their job to the best of their abilities. As such, an accredited educational pathway has been developed and made available, consisting of several qualifications ranging from Level 3 to Level 7. This educa...

    Piloting bodyworn cameras in ambulance trusts

    NHS England has provided £8.4 million to all 11 Ambulance services for the procurement and evaluation of a three year body worn camera trial. Alongside this dedicated funding, an independent national evaluation partner has been commissioned to draft the independent evaluation of the rollout, feeding data and information into the analysis and evaluation. This will help determine if body worn cameras can help to reduce violence against NHS ambulance staff, and provide learning for other sectors...

    Violence Prevention and Reduction Hub

    NHS England has commissioned the Association of Ambulance Chief Executives (AACE) to deliver a new Violence Prevention and Reduction Hub, specifically designed for NHS ambulance services. Initially funded for two years until May 2024, and extended to March 2025, work on a series of workstreams to support the ambulance sector’s efforts to improve staff safety is underway. These include: 1. Data and information: Share best practice, expertise, and information about all aspects of violence preve...

    Work without fear – comms campaign

    #WorkWithoutFear was developed in collaboration with the Association of Ambulance Chief Executives (AACE), as a national communications campaign in response to the rising levels of verbal and physical violence against NHS ambulance personnel working in Emergency Operations Centre (EOC) and on the frontline when caring for patients. The key objective was to portray ordinary people doing an extraordinary job and highlight the profound impact that violence and abuse can have on the everyday live...

    Since NHS Protect was disbanded in 2016, there has been no national data collection of incidents of violence and abuse towards our NHS colleagues. In order to address this, NHS England are working in collaboration with a number of key partners and organisations to better understanding the nature, extent and impact of work-based violence, harassment...

  3. All patients and staff are expected to behave in an acceptable, respectful manner. The practice follows the NHS guidance concerning Zero Tolerance. Any incident in which an employee is abused, threatened or assaulted in circumstances relating to their work is unacceptable and not tolerated. This includes the serious or persistent use of verbal ...

  4. The Zero Tolerance campaign is promoted Trustwide around our hospital sites, via posters and tannoy announcments, as well as through our digital channels and social media. The aim is to help raise awareness of the types of intimidating behaviour NHS colleagues often face, as well as encouraging the public to report any incidents of abuse to the nearest member of NHS staff and or Mid Yorkshire ...

  5. The campaign aims to reduce and minimise abuse and violence of any kind – including hate incidents, such as racism, disablism, homophobia or any discrimination experienced by our staff from service users, patients or the public. 6-step flowchart. 6-step guide. Together Against Racism. Our Trust is committed to being ‘Together Against Racism’.

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  7. We ask you to treat your GPs and their staff courteously at all times. Previous Violent and abusive patients, and patient removals. Next GP earnings. Hope Farm Road, Great Sutton, Ellesmere Port, CH66 2WW. Get Directions. 0151 357 3777.

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