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1. • • The latest complaints data covers the financial year 2022/23. It includes complaints that were resolved through early resolution, as well as by agreed outcome, ombudsman decision or if the complaint was closed.
     www.legalombudsman.org.uk/information-centre/data-centre/complaints-data/

     Complaints data - Legal Ombudsman

2. People also ask

   What is our annual complaints data?

   • Our annual complaints data is a review of our work over the course of the financial year, 1 April 2023 and 31 March 2024. Our annual complaints data is a review of our work over the course of the financial year. It shows the volume of complaints we received and resolved, and the proportion of complaints we upheld in consumers’ favour.

   Annual complaints data – Financial Ombudsman service

   www.financial-ombudsman.org.uk/data-insight/annual-complaints-data

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   Where can I find complaints data?

   • Further complaints data may be obtained from the Financial Ombudsman Service. We publish our complaints data every 6 months, around April and October. We provide firm-specific data for individual firms and aggregate, or total, data at market-level.

   Complaints data | FCA - Financial Conduct Authority

   www.fca.org.uk/data/complaints-data

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   What is a complaints data set?

   • These data sets include submissions from firms reporting 500 or more complaints within a 6-month period, or firms reporting 1,000 or more complaints in a year. Firms that meet these thresholds are obligated to publish complaints data on their websites. These complaints account for around 98% of all complaints that firms report to us.

   Complaints data | FCA - Financial Conduct Authority

   www.fca.org.uk/data/complaints-data

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   How often do you publish complaints data?

   • We publish our complaints data every 6 months, around April and October. We provide firm-specific data for individual firms and aggregate, or total, data at market-level. These data sets include submissions from firms reporting 500 or more complaints within a 6-month period, or firms reporting 1,000 or more complaints in a year.

   Complaints data | FCA - Financial Conduct Authority

   www.fca.org.uk/data/complaints-data

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   What is a firm-specific complaints data set?

   • Firm specific complaints data Our firm-specific complaints data set is composed of submissions from approximately 290 individual firms reporting either 500 or more complaints within a 6-month period, or 1,000 or more complaints annually.

   Complaints data | FCA - Financial Conduct Authority

   www.fca.org.uk/data/complaints-data

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   Are firms obligated to publish complaints data on their websites?

   • Firms that meet these thresholds are obligated to publish complaints data on their websites. These complaints account for around 98% of all complaints that firms report to us. Please note that where a firm has reported less than 500 complaints, they report less detailed data to us. Firm specific complaints data

   Complaints data | FCA - Financial Conduct Authority

   www.fca.org.uk/data/complaints-data

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3. www.fca.org.uk › data › complaints-dataComplaints data | FCA - Financial Conduct Authority

   www.fca.org.uk › data › complaints-data

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   Apr 25, 2024 · The FCA publishes details of the complaints received by banks, insurers, lenders and other firms, and what those complaints were about. View the latest data and the most complained about firms and financial products.

4. www.financial-ombudsman.org.uk › data-insightAnnual complaints data – Financial Ombudsman service

   www.financial-ombudsman.org.uk › data-insight

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   It shows the volume of complaints we received and resolved, and the proportion of complaints we upheld in consumers’ favour. We also share sector-by-sector insight into trends in complaints, aimed at preventing complaints and unfairness arising.

5. www.financial-ombudsman.org.uk › data-insightAnnual complaints data and insight 2023/24 – Financial ...

   www.financial-ombudsman.org.uk › data-insight

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   Jul 12, 2024 · Overall, we received 198,798 new complaints in 2023/24 compared with 165,149 the previous year. Complaints about current accounts, credit cards and fraud and scam have driven a significant increase in banking and payment complaints.

6. www.fca.org.uk › data › firm-level-complaints-dataFirm-level complaints data sortable table: 2023 H2

   www.fca.org.uk › data › firm-level-complaints-data

   Apr 25, 2024 · The data relates to the second half of 2023 (H2) and includes data from firms that report 500 or more complaints within this 6 month reporting period, or 1,000 or more for an annual reporting period.

7. www.financial-ombudsman.org.uk › data-insightAnnual complaints data and insight 2022/23 – Financial ...

   www.financial-ombudsman.org.uk › data-insight

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   Jun 14, 2023 · Our annual complaints data shows the volume of complaints we received and overall uphold rates over the course of the financial year, between April 2022 and March 2023.

8. www.fca.org.uk › data › aggregate-complaints-dataAggregate complaints data: 2023 H1 - FCA

   www.fca.org.uk › data › aggregate-complaints-data

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   Apr 25, 2024 · This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.

9. small-firms.fca.org.uk › data › complaints-dataAggregate complaints data: 2023 H1 | FCA

   small-firms.fca.org.uk › data › complaints-data

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   Oct 19, 2023 · This page focuses on complaints that financial services firms reported to the FCA during the first half (H1) of 2023, between between 1 January to 30 June 2023. This includes the latest trends and analysis by product group.