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The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
- Account Management
Learn how to manage everything that concerns your AOL...
- Account Management
- Overview
- Calling Support
- Contacting Online
AOL is a company that offers many web-based services, like Instant Messaging, media alerts, and email services. Contacting a company as large as AOL can be frustrating, especially if you are having problems with your online account and need help right away. To contact AOL, use social media to send them a message, call their customer support line at...
Call customer support to sign up or reset your password.
For general account support or to reset your password, call the customer support line. They are open Monday - Friday from 8 am to 12 am (EST) and Saturdays from 8 am to 10 pm (EST).
The customer support line number is 1-800-827-6364.
If you have an account at AOL that you pay for, you can call this number 24 hours a day 7 days a week.
Use AOL’s TTY services if you are deaf or hard of hearing.
If you need to call AOL and you have a Text Telephone, you can call a separate number to speak with a representative through your TTY device. You must have TTY enabled equipment to call this number.
Email customer care for general support.
If you have questions about your account or need to address something that is not time-sensitive, send AOL customer support an email. They will reply to you within 24 to 72 hours.
Send an email to support@aol.com for help.
Chat with AOL support if you are a paid member.
Paid AOL members get access to a 24 hours a day, 7 days a week chat support line. You can chat with them through your AOL account after you log in or by going to
AOL Live Support also comes with security products to download on your computer.
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Here are seven simple steps for easily contacting AOL for any inquiries or issues you may have. Step 1: Visit the AOL Help Page. Start by visiting the AOL Help page (https://help.aol.com/) for answers to frequently asked questions, articles, and videos about AOL products and services. This resource can provide you with immediate troubleshooting ...
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
AOL (stylized as Aol., formerly a company known as AOL Inc. and originally known as America Online [1]) is an American web portal and online service provider based in New York City, and a brand marketed by Yahoo! Inc. The service traces its history to an online service known as PlayNET.
AOL Mail (stylized as Aol Mail.) is a free web-based email service provided by AOL, a division of Yahoo! Inc. Features. AOL Mail has the following features available: Email attachment limit: 25 MB [1] Max mailbox size: Unlimited [2] New accounts seem to be limited to 1 TB. Supported protocols: POP3, SMTP, IMAP [3]
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