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  1. Get technical support - for general enquiries, give us a call on: 0208 408 4455. To raise or update a support case use the LGfL Helpdesk or call 0208 2555 555 and choose option 3.

  2. The service desk can be contacted via a dedicated support line between 8:00 and 18:00, every working day (Monday to Friday excluding Public Holidays). Individuals contacting the Service Desk will be asked to enter their school's 7-digit DFE code. This process is required to enforce security and maintain an audit trail.

  3. The Support Site User Guide documents the functionality available in the LGfL Support Site. To access the Guide, a blue button in the top right corner of the Support Site will take you to the documentation regarding the page from which the Guide is accessed. You can always use the menu on the left to select a different topic when needed.

  4. You are connecting to support.lgfl.org.uk from 52.167.144.222

  5. The LGfL Support site allows Local Authorities and schools to send documents securely to each other. It will also allow schools within a Local Authority to access reports regarding online applications for admissions rounds. 1. The LGfL Support Site: - The link to the support site is https://support.lgfl.org.uk

  6. service, and that is why LGfL offers a unified service desk (only one number to ring – 0208 255 5555), open beyond the school day from 8am to 6pm, in addition to a 24/7 online support site: www.SUPPORT.lgfl.net

  7. support.lgfl.org.uk › public › publicfaqIntroduction - LGfL

    Welcome to the London Grid for Learning FAQ. These services are included and are available to your school as part of the LGfL service subscription. These services provided by LGfL are supported by AdEPT Education. If you require any assistance, telephone support is available via the London Grid for Learning central helpdesk number: 020 82 55 55 ...

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