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      • The patient portal is helpful for patients to keep track of their medical visits, test results, billing, prescriptions and insurance, among others.
      www.ama-assn.org/practice-management/digital/what-doctors-wish-patients-knew-about-using-patient-portal
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  2. Jun 17, 2022 · The online patient portal is a powerful tool, but can’t replicate a physician visit. Three AMA members share what the portal can do—and what it can’t.

  3. Feb 3, 2023 · Physicians get 57% more portal messages than they did pre-pandemic. The inbox overload adds to record-high burnout levels. Learn how to tame the EHR.

  4. Sep 13, 2022 · A patient portal is a secure website set up by a health care system, hospital, or clinic. The tools (or features) vary, depending on the portal. Patient portals can help...

    • Q: I Have A Patient Portal. Doesn’T That Make Me Hipaa Compliant?
    • Q: Am I Required to Provide A Copy of A Patient’S Medical Record?
    • Q: Do I Have to Use The USB Drive Provided by My Patient?
    • Q: How Much Time Do I Have to Respond to A Patient’S Request For Their Records?
    • Q: Do I Have to Comply with A Patient’S Request That I Email Records?
    • Q: Can I Charge For Paper Records? How About Other Electronic Media, e.g., A Cd?

    A: Not necessarily. Under HIPAA, patients have the right to receive more information than is available in the patient portal and through alternative means, such as email or on a CD or USB drive.

    A: Yes, if the request comes directly from the patient or their personal representative (such as a parent for a minor patient), you must provide the record under HIPAA unless applicable state law provides otherwise, such as in the case of a minor seeking care for something that the minor may do confidentially.

    A: Under the HIPAA Security Rule, you should conduct a risk analysis that identifies the risks of connecting foreign USB drives to your systems. It is advisable to be cautious about using a USB drive that is foreign to your systems. In most cases, plugging an unfamiliar USB drive into one of your computers is not a good idea because the USB drive m...

    A: Under HIPAA, you have 30 days to comply with the request. You are permitted to grant yourself an additional 30-day extension (only once), but you must notify the patient of this extension within the initial 30 days. This means you have a maximum of 60 days to comply with a request. That being said, you should still look at the rules for the spec...

    A: Email is often not encrypted and can be intercepted; however, you cannot require that a patient use an alternative if that patient is comfortable with email’s risk. In this case, give the patient a basic warning related to email risks and obtain a verbal or written confirmation from the patient that the patient is aware of the risk and still wan...

    A: Under HIPAA, you are allowed to charge the lesser of either a “reasonable” fee as defined under state law or the actual costs to you of copying the records. Your copying costs may include employee wages associated with copying time, the cost of supplies, the cost of the media (e.g., the CD cost) and postage. You should avoid charging a retrieval...

  5. Dec 19, 2019 · This study aimed to critically appraise evidence on the effects of patient portal interventions on clinical and psychobehavioral outcomes of patients. We examined the detailed characteristics of patient portal interventions and relevant patient outcomes.

    • Hae Ra Han, Kelly T. Gleason, Chun An Sun, Hailey N. Miller, Soo Jin Kang, Sotera Chow, Rachel Ander...
    • 10.2196/15038
    • 2019
    • JMIR Hum Factors. 2019 Oct-Dec; 6(4): e15038.
  6. Jun 23, 2015 · Definition and Background of Patient Portals. An ePHR that directly links, or is “tethered”, to an EHR is most commonly referred to as a patient portal. In general, patient information from the EHR such as the problem list, allergies, and lab test results populate the patient portal.

  7. Aug 15, 2024 · A personal health record that's tied to an EHR is called a patient portal. Sometimes you can add information to your patient portal, such as home blood pressure readings. If you can add to yours, you may not need to keep your own personal health record.

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