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69% of HM Revenue and Customs employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HM Revenue and Customs 4.1 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.
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- Overview
- What we do
- The work we do
- What we offer
- Opportunities with us
- Joining us
- Eligibility
- Reasonable adjustments
- Security checks
- Health declaration
We are one of the country’s largest employers, with around 66,000 people working across the UK. Our purpose is to collect the money that pays for the UK’s public services and give financial support to people who need it.
HM Revenue
We are responsible for calculating and collecting taxes and duties paid by more than 50 million people and more than 5 million businesses.
The tax we collect is vital. It funds schools and hospitals, builds roads and infrastructure and supports communities and the economy – so we need everyone to pay the tax that is legally due, no matter who they are.
In addition, we pay and administer Child Benefit, Tax-Free Childcare, statutory pay and tax credits. We protect our citizens, for example, through enforcing the National Minimum Wage and Living Wage and we help keep our borders safe and ensure that trade flows smoothly in and out of the country.
We touch the lives of everyone in the UK through the scale and range of the work that we do. Wherever we work and whatever we do, we strive to be professional, act with integrity, show respect and be innovative.
Providing excellent customer services
When you join us, you’ll be working for one of the UK’s largest customer services organisations – with our customers at the heart of everything we do. We want people to feel confident that everyone’s treated fairly and with respect, applying the law impartially, effectively and efficiently. We also want to make it as easy as possible for people to pay their taxes and as hard as possible for the minority who don’t.
Becoming a modern, digitally-advanced organisation
We are designing new systems, products and processes around our customers to make it as easy as possible for them to deal with us. We are using digital services and smart data to help people deal with us effectively and efficiently, but also allows us to better identify the minority who seek to avoid or evade their taxes. Our IT infrastructure is one of the largest and most dynamic in Europe and we are now one of the most digitally-advanced tax authorities in the world.
Investing in our people
We have a clear ambition, we want you to have a great experience working at HMRC. We want you to feel valued and proud of the work you do. We’ll invest in you, providing opportunities to grow your career and develop new skills, unlocking your full talent and potential.
When you join us, you’ll be part of a friendly and helpful community. We’ll give the support you need to grow in confidence along with the opportunity for a long, happy and rewarding career.
Your well-being and a good work-life balance is important to us. We want everyone to enjoy their time both inside and outside of work. To help achieve this we provide an extensive number of benefits, extras and memberships, including:
•flexible working arrangements, including opportunities to work from home where the role and personal circumstances are suitable
•generous annual leave package
•competitive pension scheme
•extensive talent, career and personal development programmes
We want you to feel comfortable being your true self when working for us and we pride ourselves in being a diverse and inclusive employer, providing opportunities regardless of your background. So, we are looking for people with all kinds of skills, experience and ambitions to join us.
As one of the country’s largest employers, we have people working across the UK in a wide variety of roles, including:
•analysis
•commercial
•communications
•digital, data, technology
To see the current jobs available with us, go to HM Revenue and Customs on Civil Service Jobs.
There are also opportunities to join us:
•as an apprentice, at any age: read more about Civil Service Fast Track Apprenticeships and HMRC digital apprenticeships
•as a university graduate through our Tax Professional graduate programme
We welcome applications from eligible candidates of any age subject to school leaving age and young worker legislation.
You can apply if you have the right to live and work in the UK, and meet the Civil Service nationality rules. You will not be eligible if you’re in the UK on a student visa.
Please note: we don’t provide UK visa sponsorships for applicants.
You will be subject to UK immigration requirements as well as Civil Service nationality rules. If you’re applying for a role that requires security clearance and you have foreign or dual nationality, you may still be able to apply.
Reasonable adjustments make sure anyone with a disability or condition can compete for our jobs on a level playing field by removing or reducing any disadvantage or barriers.
We are committed to considering all requests for reasonable adjustments for anyone protected under the Equality Act 2010.
If you need more information on the help and assistance we can provide during your application, please look at Disability matters: Your quick guide to support during our selection process (English and Welsh language versions are available).
So, if you’re applying, or thinking of applying for a job with us, and you need help or support, then please:
•contact the Government Recruitment Service as soon as you can before the closing date to discuss your needs
•complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application
If you’re successful with your application, you’ll be required to complete a basic security check as a minimum and forms part of our pre-employment screening process (there may be some roles that require a higher level of security check and if this is necessary you will be advised in the advert).
You will also need a pass a disclosure and barring security check.
Our aim is to create a working environment which is inclusive for everyone. We want you to feel confident that you can disclose information about any disabilities and requirements without fear of discrimination or harassment, and that we will take a constructive approach towards meeting your needs.
If you’re successful with your application and are issued an offer, we’ll ask you to complete a health questionnaire. This is so we can help you by considering any workplace adjustments you may need to assist with your day to day work.
Start your career at HMRC. Find out more about the interesting work we do and the fulfilling, rewarding careers we offer. Join our talent network today.
HM Revenue and Customs (HMRC) is one of the largest employers in the UK with over 66,000 employees nationwide. We play a vital role in collecting taxes that fund our public services. About us....
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