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  2. Track your order. If your seller is using a tracked delivery service, you’ll be able to view carrier information and your order’s current location. If your item isn’t sent with tracking, you’ll be able to see the expected delivery date for your package. Track your item.

    • When Tracking Is uploaded Automatically
    • How to Add Tracking Details
    • Marking An Item as Dispatched
    • Item Not Received Requests
    • International Tracking
    • Troubleshooting Tracking Issues
    • Insuring Your Packages

    When you buy and print labels using eBay Delivery, tracking is uploaded automatically and you could also save money on postage with our special carrier rates. We also upload tracking automatically for some orders using eBay's Virtual Tracking Number (eVTN). We add a unique, seven-character code to the second line of your buyer's address (e.g. 'ebay...

    Adding tracking details gives you additional protection and access to the eBay Premium service and discount, providing your listings are eligible. Once you've sent your item, you can add tracking details, whether your item was bought by an eBay member of a guest buyer. Here's how: 1. Go to the Orders- opens in new window or tabsection of My eBay. 2...

    An item will be automatically 'marked as dispatched' if you use an eBay postage label or manually upload a tracking number. If you posted an item to a buyer using a different method and it is still not showing as dispatched, here's how to manually mark it as dispatched: If you're using Seller Hub: 1. Go to the Awaiting dispatch- opens in new window...

    If a buyer opened an item not received request, but tracking details later show the item has been delivered to the buyer's postcode, the request will be automatically closed. Both you and the buyer will get an email notification. The buyer will be able to ask eBay to step in within that 24 hours if they still haven't received the item.

    You can add tracking details for items you're sending internationally in exactly the same way as for domestic orders. The Global Shipping Programme (GSP)is the easiest way to manage international postage and logistics, and we'll add tracking to your order automatically. If you're not using GSP, you'll have to add tracking to the order yourself. Mak...

    If you experience any issues tracking items you've sold, or if the tracking information on eBay is different from the details displayed on the carrier site, try the following: 1. Check that you've uploaded the correct tracking number. The tracking number on eBay should match the tracking number on the carrier site 2. If the uploaded tracking number...

    As a seller, you're responsible for the safe delivery of your items to the buyer. So you might want to consider purchasing insurance, particularly for high value goods. Check with your postage carrier to find the best coverage. You can include the cost of insurance in your postage rates, but you can't charge it as a separate cost.

  3. Tracking your item. When the seller uploads tracking information, you can follow your package online all the way to your delivery address. 1 min article. Postage rates for buyers. You can find out how much postage costs in the Postage section of every eBay listing.

  4. Find answers to your postage and tracking - postage and tracking for buyers questions.

  5. Tracking your item. You can follow your package online all the way to your shipping address when the seller uploads tracking information. 1 min article. Shipping rates for buyers. You can find out how much shipping costs in the shipping section of every eBay listing.

  6. Postage and tracking Items. Copyright © 1995-2024 eBay Inc. All Rights Reserved. User Agreement, Privacy, Payments Terms of Use, Cookies and AdChoice. Find answers to your buying - postage and tracking items questions.

  7. Shipping and tracking items. Copyright © 1995-2024 eBay Inc. All Rights Reserved. Accessibility, User Agreement, Privacy, Consumer Health Data, Payments Terms of Use, Cookies, CA Privacy Notice, Your Privacy Choices and AdChoice. Find answers to your buying - shipping and tracking items questions.

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