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- Our policy is to ensure that feedback is meaningful for both buyers and sellers. We do not allow feedback that is harmful, inappropriate or irrelevant as this reduces trust between buyers and sellers, and undermines the feedback system.
www.ebay.co.uk/help/policies/feedback-policies/feedback-policies?id=4208
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What is the policy? Our policy is to ensure that feedback is meaningful for both buyers and sellers. We do not allow feedback that is harmful, inappropriate or irrelevant as this reduces trust between buyers and sellers, and undermines the feedback system. You’ll find more detail below on situations in which we remove feedback.
Feedback is an opportunity to share your experience with other members of the eBay community. As a buyer, you can leave a comment or upload images of your item. As a seller, you might want to thank a customer for their purchase or reply to their Feedback.
Per eBay policy, sellers have the discretion to accept or deny a cancellation request. For example: A buyer purchases a set of golf balls but then requests to cancel their order because they found a cheaper set elsewhere. The seller declines the request and the buyer responds by posting negative feedback. Since the seller is not obliged to ...
Mar 4, 2024 · In this post we answer the questions that sellers have about eBay feedback as it is today, including how to reply to feedback, how to remove negative feedback, making an eBay feedback revision request, whether you can buy eBay feedback and more.
What is the policy? Any misuse of feedback is not allowed. Feedback comments should be consistent with the rating given to describe the overall experience. Positive feedback should accompany a positive transaction rating, and negative feedback should accompany a negative transaction rating. For example:
Feedback policy 4 min article Feedback profiles 3 min article Seller protections 9 min article Replying to feedback you received for an item you sold 3 min article Leaving feedback for buyers 2 min article Automatic feedback settings 2 min article Feedback manipulation policy 1 min article. About eBay. Announcements. Community.
Our longer term customers will understand the value of the old feedback system, and your previous feedback score will be unchanged. eBay has worked to make the distinction between old and new feedback as clear as possible.
