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  2. www.which.co.uk › consumer-rights › advicePhone scams - Which?

    What is a phone scam? Phone scams involve fraudsters attempting to obtain your personal or financial information over the phone. These scams are often referred to as 'vishing' scams - a combination of 'voice' and 'phishing'. It's not always easy to spot a phone scam.

    • Bank Scams
    • Undercover Police Scams
    • Computer Or Mobile Phone Repair Scams
    • HMRC Scams
    • Council Tax Scams
    • Compensation Calls
    • Texts with Fake Links
    • Telephone Preference Service Scams
    • Pension Or Debt Management Offers
    • Fake Caller ID

    Watch out for calls supposedly from your bank about fraudulent use of your bank account or bank cards. Scammers might ask you for your PIN and tell you to give your bank card to a courier. Your bank would never do this.

    These can be calls from someone claiming to be the 'undercover police', claiming that they're investigating a member of staff at your bank and asking for your card details. The police would never ask you to take part in an investigation like this.

    The person may call and tell you that your device has a virus, and that you need to download software to fix it. This is actually spyware – an unwanted programme that runs on your device and can give scammers access to all your online information.

    You may get a call from someone claiming to be from HMRC saying there's an issue with your tax refund or an unpaid tax bill. They may leave a message and ask you to call back. HMRC would never contact you this way and would never ask you to reveal personal financial information such as your bank account details.

    Calls claiming to be about correcting your Council Tax band or giving you a Council Tax rebate. Your council would never call you about a rebate out of the blue.

    This is a call from a company asking about a car accident you’ve supposedly had claiming you may be entitled to compensation. Don’t engage in these calls. If you’ve had an accident, call your own insurance company on the phone number provided on your policy.

    You might receive a text asking you to follow a link to fix a problem with one of your accounts or to track a parcel. These links will often take you to a fake website and get you to log in, which scammers can then use to access your information.

    Watch out for calls asking you to pay to renew your membership of the Telephone Preference Service. The service is free and any calls asking you to pay for it are scams.

    Be wary of cold calls or texts from strange numbers offering products or services, such as pension or debt management.

    Scammers canmimic an official telephone number, which can trick you into thinking the caller is from a legitimate organisation, such as a bank or utility company. Just because someone knows your basic details doesn't mean they're legitimate. These details could include your name, address, your mother's maiden name and even your Direct Debits.

  3. www.ofcom.org.uk › phones-and-broadband › scam-callsScam calls and messages - Ofcom

    Feb 12, 2024 · Sometimes we receive phone calls, messages and emails from scammers. These are criminal acts, usually aimed at encouraging you to hand over money, or your personal or financial information. How to report scam texts and mobile calls to 7726

  4. Sep 11, 2023 · Phone scams are getting more sophisticated as fraudsters find more creative ways to steal your money or personal information. We look at common phone scams and how to identify a scammer so you can avoid falling victim.

    • Content Strategist
  5. Phone fraud is when a fraudster calls or messages you, pretending to be someone you know or from an organisation you trust such as your bank or the police. They then convince you to hand over...

  6. Mobile phone fraud involves a variety of scams that either persuade you to buy phone-related products/services that turn out to be substandard or non-existent; or to make phone calls or texts to premium services by accident; or to unknowingly sign up to expensive subscription services.

  7. Jun 17, 2024 · Use the following checklist to decide if the contact you’ve received is a scam. You can use it for phone calls, emails and text messages. It could be a scam if it: pressures you into making a ...

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