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What should I do if I have a complaint about health care?
How does a medical board file a complaint?
How do I complain about a NHS service?
What are medical board Complaints & Investigations?
If you're unhappy with the final response from your GP practice, you can take your complaint to the Health Service Ombudsman. The ombudsman is independent of the NHS and is free to use. It can help resolve your complaint and tell the NHS how to put things right if it has got them wrong. It only has legal powers to investigate certain complaints.
You should contact the shop manager or practice directly if you’ve got a complaint about the following NHS services: GP practice; dental surgery; pharmacy; optician; In exceptional circumstances, you can contact the complaints and feedback team at your local health board for advice.
Contact your local integrated care board (ICB) for complaints about primary care services (GPs, dentists, opticians or pharmacists) and secondary care, such as hospital care, mental health services, out-of-hours services, NHS 111 and community services like district nursing.
Oct 30, 2023 · Medical negligence is the failure to provide you with adequate and appropriate care. You may make a complaint or claim for compensation. Written by a GP.
Complaints about healthcare services. All NHS organisations must have arrangements for listening to and acting on complaints. So if you have a complaint about services provided by an NHS...
Feb 1, 2024 · It’s important to remember that anyone can generate a formal complaint against a physician with a state medical board, including patients, patients’ family members, nurses, pharmacists, colleagues, and hospital medical executive committees.
If you have a complaint about hospital care, mental health services, out of hours services, NHS 111 and community services such as district nursing, check the ICB’s website for the relevant contact details.