Search results
Warranties, also known as extended warranties, are additional protection plans offered by retailers or independent companies for a fee. These contracts extend cover beyond the manufacturer’s warranty, often overlapping with or extending the guarantee period. Warranties provide an extra layer of protection for consumers who want to extend ...
- Consider Using Your Legal Rights Instead
- If You Still Want to Claim Using A Warranty Or Guarantee
- If You Want to Cancel Your Extended Warranty
- Further Help
It may be easier to get your money back, a repair or replacement without using your warranty or guarantee. Find out if it’s easier to use your legal rights on faulty goodsinstead. It’s usually easier within the first 6 months. You have legal rights for up to 6 years (5 years in Scotland) if there’s a fault.
You may want to use your warranty or guarantee if you think it’ll be easier - for example, if you bought the item 7 months ago and your guarantee lasts for a year. Check your paperwork to find out how you make a claim. The warranty or guarantee could be on your receipt, in an email or given to you as a separate leaflet. The paperwork will also say:...
You may get an automatic 14-day ‘cooling-off period’ if you signed up for the extended warranty on the phone or online - this means you can cancel the warranty and get a refund. You’re also allowed to change your mind and get a refund within the first 45 days if: 1. you’ve taken out an extended warranty for electrical goodsfor at least 12 months 2....
Contact the Citizens Advice consumer serviceif you need more help - a trained adviser can give you advice over the phone or by online chat. An adviser at your nearest Citizens Advicewill also be able to help you argue your case or argue for you.
Guarantees are usually free and offered by the manufacturer. They are an assurance regarding quality / lifespan with a promise to repair or replace if the product doesn’t live up to billing. Often, companies require you to fill out a registration card to validate the guarantee. Warranties are akin to an insurance policy and are often not free.
Guarantee. A contract under which a surety (the guarantor) promises to be responsible for the performance of an obligation owed by a principal obligor to a third party if the principal obligor fails to perform the obligation. The guarantor's liability under a guarantee is a secondary liability, as the guarantor is not liable unless and until ...
A warranty, a guarantee and your consumer consumer rights are all different. Rarely do you need a warranty, however, there are situations where you may choose to buy a warranty. Know the difference to resolve complaints about goods and services. Your Consumer rights and how they differ from a warranty and guarantee
A manufacturer's guarantee or warranty included with the goods may enable you to claim a free repair or replacement within a set time. An extended warranty may entitle you to reclaim the cost of repairs for a longer period of time. If you have had home improvement work done, such as dampcoursing, you will probably have a long-term guarantee ...
People also ask
What is a guarantee in the UK?
What is the difference between a warranty and a guarantee?
When should I use my warranty or guarantee?
What is a free guarantee?
When do you get a guarantee?
Is a guarantee a contract of guarantee?
guarantee) is often difficult – sometimes even for judges. There have been a number of English court cases where an issue arose as to whether a particular guarantee was a see-to-it guarantee or a demand guarantee. Sometimes, such an issue arises because the wording of the guarantee contains a mixture of wording only appropriate
