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1. People also ask

   Who is a VA patient advocate?

   • VA Eastern Colorado Health Care System patient advocates Beatrice Harris (left) and Jackie Klee. When people consider the role of a VA patient advocate, discussion often centers around what these individuals can and cannot do to assist Veterans.

   Patient advocates: A look at their roles and responsibilities

   www.va.gov/eastern-colorado-health-care/stories/patient-advocates-a-look-at-their-roles-and-responsibilities/

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   What is the VA patient advocacy program?

   • The Patient Advocacy Program is for all veterans and their families who receive care at VA health care facilities. We want to be sure you have someone to go to with your concerns in a timely manner and to help you receive care. If you need help getting care or getting your problems resolved, talk to the Patient Advocate at your VA medical center.

   Patient Advocate - Veterans Health Administration - Veterans Affairs

   www.va.gov/HEALTH/patientadvocate/

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   What is a patient advocate?

   • Available at every medical center, Patient Advocates are highly trained professionals who can help resolve your concerns about any aspect of your health care experience, particularly those concerns that cannot be resolved at the point of care.

   Patient Advocates - Veterans Health Administration - Veterans Affairs

   www.va.gov/health/patientadvocates.asp

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   What does a VA advocate do?

   • As an advocate, Klee now works to facilitate resolution for Veterans with various questions and concerns. Serving as an information repository, she said, advocates align Veterans with the VA service needed to address their issue. “Having a wealth of information is a job requirement,” Klee said. “We’re like a VA library.”

   Patient advocates: A look at their roles and responsibilities

   www.va.gov/eastern-colorado-health-care/stories/patient-advocates-a-look-at-their-roles-and-responsibilities/

   See all results for this question

   How do I contact a patient advocate at a VA Medical Center?

   • To find out how to reach the patient advocate at your VA medical center, go to the website of the VA health care system that the medical center is part of. In the page’s navigation, click on “Patients & Visitors.” A submenu will appear. Select “Patient Information” and then “Customer Service.” Find your medical center’s website

   About VA Health Benefits - Veterans Affairs

   www.va.gov/health-care/about-va-health-benefits/

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   Who should be involved in a VA health care advocacy policy?

   • EXTERNAL ADVOCACY Each VISN (or facility, per VISN decision) must have a policy addressing access to patients by external stakeholders who seek to represent patients in VA medical facilities, including Veterans Service Organizations and representatives of state protection and advocacy systems.

   VHA Directive 1003.04, Patient Advocacy Program - Veterans Affairs

   www.va.gov/VHAPUBLICAtIONs/ViewPublication.asp?pub_ID=5970

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2. www.va.gov › HEALTH › patientadvocatePatient Advocate - Veterans Health Administration

   www.va.gov › HEALTH › patientadvocate

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   May 9, 2022 · A Patient Advocate is an employee who is specifically designated at each VHA facility to manage the feedback received from veterans, family members and friends. The Patient Advocate works directly with management and employees to facilitate resolutions.

3. www.va.gov › health › patientadvocatesPatient Advocates - Veterans Health Administration

   www.va.gov › health › patientadvocates

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   May 11, 2015 · Available at every medical center, Patient Advocates are highly trained professionals who can help resolve your concerns about any aspect of your health care experience, particularly those concerns that cannot be resolved at the point of care.

4. Videos

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     1:58

     youtube.com

     The Role of the Patient Advocate

     3 Nov 2020

     16.8K views

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     1:30

     tvc.texas.gov

     Health Care Advocacy

     1 Sep 2017

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     1:20

     youtube.com

     Office of Patient Advocacy - Melinda Johnson

     26 Jan 2022

     688 views

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5. news.va.gov › 88186How VA patient advocates help Veterans - VA News

   news.va.gov › 88186

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   Patient advocates are trusted advisors who bridge the gap between the health care system and Veterans. They work daily to provide comprehensive complaint resolution, offer service recovery, deliver excellent customer service and lend a compassionate ear to Veterans who need additional assistance.

6. www.va.gov › eastern-colorado-health-care › storiesPatient advocates: A look at their roles and responsibilities

   www.va.gov › eastern-colorado-health-care › stories

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   When people consider the role of a VA patient advocate, discussion often centers around what these individuals can and cannot do to assist Veterans. “We are regularly asked what we do,” said Jackie Klee, a Rocky Mountain Regional VA Medical Center patient advocate.

7. news.va.gov › 90317Patient advocates care about you and your health care - VA News

   news.va.gov › 90317

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   Patient advocates help you navigate the complicated health care system by directly connecting you to providers offering the best care. Patient advocates focus their efforts on the type of care being given to provide the correct referrals for the correct problems.

8. www.healthline.com › health › interactive-infoA Veteran's Guide To Self-Advocacy at the Doctor - Healthline

   www.healthline.com › health › interactive-info

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   Feb 14, 2024 · Sometimes, getting the right medical treatment as a Veteran requires advocating for yourself. Self-advocacy involves telling others what you need, when you need it, and how you want it.

9. news.va.gov › 110188VA patient advocate getting things done for Veterans

   news.va.gov › 110188

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   You need to understand how to navigate not only the VA health care system but also the wide array of VA benefits and services. Air Force Veteran Ricky Lattimore, a patient advocate at Overton Brooks VA in Shreveport, has worked hard to develop just those skills.