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  2. If no tracking is available and you need to return or exchange your order, wait for the estimated delivery date to pass. You'll be able to return or replace your order by visiting the Online Returns Center. Orders sold and fulfilled by Third-Party Sellers.

  3. Find the order you want to track. Select Track Package next to your order. View all updates to track delivery progress. If there are many items in your order, each may have separate delivery dates and tracking info. Find solutions to common delivery problems. Your order hasn't shipped yet.

  4. If your Amazon package shows as delivered but you are not able to find it, visit Amazon Customer Service website. Find details on how to track your order down.

  5. Here are some reasons why tracking information may not be available: A delay in the updates to the tracking database. Some shipments, such as Standard International shipments, are not trackable. Third-party sellers sometimes do not provide Amazon with tracking information for their orders.

  6. Amazon will not call, text, or email you about an order you aren't expecting or ask you to urgently confirm any purchase or payment details. You can always go to Your Orders in Your Account to keep track of your order history.

  7. If your order doesn't have tracking number attached, there are a few ways that you can still track your Amazon order: Find and track here your Amazon order number which is formatted like: 123-0000000-0000000, i.e. 701-9923802-8100257

  8. What to do when your package is not delivered, when tracking shows package as delivered but you haven’t received it or when you have other delivery issues.

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