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      • If an engineer turns up unexpectedly to install a smart meter, consumers have the right to refuse their entry into their home. The Government has also put in place a Consolidated Metering Code of Practice for smart meter installations to protect consumers.
      www.daslaw.co.uk/blog/your-consumer-rights-when-it-comes-to-smart-meters
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  2. Dec 13, 2023 · If an engineer turns up unexpectedly to install a smart meter, consumers have the right to refuse their entry into their home. The Government has also put in place a Consolidated Metering Code of Practice for smart meter installations to protect consumers.

    • Katrina Rowe
  3. Jul 20, 2023 · In January this year I had a text from BG telling me that an engineer would be attending my house on a certain date and time to install smart meters. As I would either be in hospital or just returned home after major surgery that date was not suitable.

  4. Jun 26, 2024 · It could be that your meter shares a fuse with a neighbours meter, which can happen if your meters are located in a shared meter cupboard or hallway. Read more about this and other issues which can prevent us replacing your meters on this relevant guide.

  5. Sep 20, 2024 · During a smart meter installation, engineers sometimes spot potential problems unrelated to your smart meter, such as defective wiring, equipment that is very old, blown fuses or faulty boilers. Between the start of 2017 and the end of July 2024, more than 2.5 million safety problems were identified by engineers fitting smart meters, according ...

    • 2 min
  6. Sep 20, 2024 · What to expect from a smart meter installation. We reveal the top smart meter problems owners face - plus how to solve them. Including smart meter not working, issues with solar panels, smart meter monitor not working, problems with energy bills and much more.

  7. Apr 22, 2024 · Make sure you check the ID of the engineer who comes round to install your smart meter. If someone turns up unexpectedly without an appointment saying they’re there to install a smart meter, turn them away. Contact your energy supplier through official channels to avoid any doorstep scams.

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