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    • 1-800-743-5002

      • If you see a downed power line, assume it is energized and stay away. Call 9-1-1 immediately to report its location, and then call PG&E at 1-800-743-5002. Do not touch anyone or anything in contact with a downed power line. Keep children and pets away from fallen electric wires. Do not drive over a fallen power line.

      PG&E Outage Center - Electricity - Pacific Gas and Electric ...

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  3. www.pge.com › en › contact-usReport Electric Issue - PG&E

    If you see downed powerlines, stay away. Don’t exit your car or home. Call 9-1-1. Then call PG&E at 1-877-660-6789. 24-hour Customer Service Line: 1-877-660-6789. 24-hour Power Outage Information Line: 1-800-PGE-5002 (1-800-743-5002)

  4. www.pge.com › en › featuredPG&E Outage Center

    Get outage status. Start typing an address... Smell natural gas? See downed powerlines? Leave the area and call 9-1-1.

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  6. www.pge.com › outagestatusPG&E Outage Center - Outage Status

    See downed powerlines? Leave the area and call 9-1-1. Get support before, during and after outages. We know it’s hard to be without power. That’s why we’re here for you before, during and after electric power outages. Explore outage resources. General outage support. Find hotel discounts offered during an outage. Learn about outage compensation.

  7. pgesupport.zendesk.com › hc › en-usHow do I report a downed power line? – PG&E Help Center

    A downed power line is an emergency and should be reported by calling 9-1-1, then calling PG&E at 1-800-743-5000. Stay at least 25 feet away from a downed power line, as it may be live, posing a serious hazard that may result in injury or death.

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  8. pgealerts.alerts.pge.com › safety › electricityPG&E Outage Center - Electricity - Pacific Gas and Electric ...

    If you see a downed power line, assume it is energized and stay away. Call 9-1-1 immediately to report its location, and then call PG&E at 1-800-743-5002.

  9. www.safetyactioncenter.pge.com › articles › 110Never Touch a Downed Power Line - PG&E Safety Action Center

    Here's what to do if a power line goes down in your community. If a power line goes down in your area, never touch it and stay away as it can still be live. Immediately call 9-11 and then call PG&E at 1-800-743-5000. Keep everyone, including kids and pets, away from a downed line.

  10. help.pge.com › s › articleHow do I report a downed power line? - Pacific Gas and ...

    A downed power line is an emergency and should be reported by calling 9-1-1, then calling PG&E at 1-800-743-5000. Stay at least 25 feet away from a downed power line, as it may be live, posing a serious hazard that may result in injury or death.

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