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  1. www.britishgas.co.uk › help-and-support › my-accountHelp & Support - British Gas

    If you receive a suspicious email. If you’re in doubt over any email claiming to be from us, please attach it to a new email and send it to phishing@britishgas.co.uk for us to investigate. Then delete it. If you’re a British Gas Business customer and have received a suspicious email, please visit our online security page for advice.

    • Online Security

      And if you get an email asking for payment, open a new web...

  2. Jun 22, 2024 · Here's a list of the internal email addresses used by British Gas. If you receive an email and it's not from one of these addresses, it's likely a scam: @britishgas.co.uk, @cd. britishgas.co.uk or @q.

  3. Jun 24, 2024 · British Gas warn: "If we email you about your account, we'll include your customer reference number in the email. We'll rarely ask you to update or confirm your personal details." They add: "Aside ...

    • Sophie Buchan
  4. Oct 6, 2022 · A scam email pretending to be from British Gas is trying to trick people into thinking they’re eligible for a refund on their energy bills. The email claims that the customer has overpaid their ...

    • Seren Morris
  5. Sep 1, 2022 · Reporting British Gas email scams. Do not click on the link in the email. If you think the email you received could be genuine, you should contact British Gas using its official contact number from its website to verify the authenticity of the email. Suspicious emails claiming to be from British Gas can be forwarded to phishing@centrica.com.

  6. British Gas is a prime target for cyber crooks aiming to prey on its millions of customers. Online fraudsters have been known to disguise themselves as the energy firm via emails. Many will claim ...

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  8. And if you get an email asking for payment, open a new web browser and access your account directly from the britishgas.co.uk/business website. There you'll see any genuine outstanding payments or transactions you need to make. Remember: If you're in doubt over any email claiming to be from us, don't click any links.

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