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What if Roblox is experiencing an issue or undergoing maintenance?
What if I have problems playing Roblox?
Why is Roblox not working?
Why is my Roblox game not loading?
Why is Roblox not receiving data?
Why did Roblox fail to start?
If Roblox is currently experiencing an issue or undergoing maintenance, you may experience the following: Products for purchases may be delayed in receipt. Please rest assured that if a product is not immediately applied to your account, it will be soon.
Submit a support request to the Roblox Customer Service team for help with billing or account issues.
- Make Sure You’Re Using A Supported Browser
- Check Your Browser’S Security Settings
- Check Wireless Connection
- Remove/Disable Any Ad-Blocker Browser Add-ons
- Make Sure The Appropriate Ports Are Open
- Configure Your Firewall and/or Router
- Reinstall Roblox
Make sure you are using the most updated version of your browser to Play Roblox. If you are having issues playing with your current browser, please try playing on a different browser, such as Microsoft Edge, Firefox or Chrome.
You will need to ensure that the security settings on your browser allow for Roblox. If these settings are set too high, it can cause a variety of problems ranging from what is listed at the top of this article to website issues such as buttons/links not responding.
You can rule out the wireless connection by switching to a wired connection if possible. If it’s not the connection, or if you can't try a wired connection, then check your firewall's settings, which we will discuss below.
Browser Add-Ons/Extensions can cause a number of issues, and in particular, Ad-blockers can stop an experience from fully loading. For more information on how to do this, please click here.
The ports that Roblox uses is dependent on the Operating System used. The port range is currently UDP 49152 - 65535, so keeping all these ports open should allow Roblox to connect to your router properly. Note: If you're a school administrator and you would like to allow Roblox access to your classroom, please also review this help articlefor addit...
A lot of antivirus or internet security software tries to control which programs can access the internet. Often, these programs err on the side of caution and by default, no program is allowed access. For assistance with looking into this and allowing Roblox through any blockages, click here.
As an extra measure, please reinstall Roblox. For assistance with this, please click here. If after following the suggestions above, you continue to experience any issue(s), please contact Roblox Customer Supportand provide the following details: 1. Roblox Username: 2. Any Error Messages Received: 3. Model Name Of Your Device: 4. OS Version: 5. Ste...
Jul 5, 2023 · Roblox is a massive platform that spans the website client and the game launcher, so it's no surprise that players experience issues from time to time. Here's a list of all the known error codes with potential fixes and/or reasons for the error. Recommended Videos.
Some Common Symptoms. Roblox is not being found by your browser – “cannot find Roblox”. Endless Install Loop – player is directed to install Roblox, even after they have done so. Roblox or Roblox Studio crashes when trying to connect to an online experience, or when opening a place.
To the best of our knowledge, there has been no loss of player persistence data, and your Roblox experience should now be fully back to normal. You can always contact our support team if you experience any hiccups using Roblox now or in the future.
