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What if I've been affected by a fraud or scam?
What if I have been a victim of fraud?
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What happens if I report a fraud to Action Fraud?
What should I do if I get scammed?
Can I get my money back if I've Been Scammed?
The lasting impact of a scam. Who can I talk to if I've been scammed? The police: If you feel threatened or if you're in immediate danger, call 999. If it's not an emergency, call 101. Your bank: If you've noticed any unusual activity with your bank account, call the centralised number 159 or the phone number on the back of your bank card.
- Scams advice – How to spot and avoid scams - Age UK
I've been scammed, what should I do now? Being scammed can...
- Scams advice – How to spot and avoid scams - Age UK
- If The Scammer Contacts You
- If You’Ve Given The Scammer Access to Your Computer
- If You Think Your Account Details Or Pin Have Been Stolen
- If You Think Your Password Could Have Been Stolen
- If You Think Your Account Has Been Hacked
If the scammer comes to your door, calls you, or sends you a message, ignore them, but keep a record of what's happened so you can report it. Read our advice on how to stop nuisance calls and texts.
Sometimes scammers ask to access your computer so they can control it remotely. For example, they might pretend to be from your internet provider and say they need to deal with a technical problem. The scammer might have infected your computer with a virus, or stolen passwords and financial information. To stay safe you should: 1. reset your passwo...
Contact your bank immediately so they can protect your account. After you’ve told your bank about the scam, keep an eye on your bank statements and look out for any unusual transactions. Also check your credit scoreto see if there are applications for credit you don’t recognise.
Change your password as soon as possible. If you’ve used the same password on any other accounts you should change it there too. Make sure you create a strong password– for example, using numbers and special characters. Some sites let you add extra security to your account. This is known as ‘two-factor authentication’.
Your account might have been hacked if a scammer has stolen your passwords. If you think this has happened, the National Cyber Security Centre has advice on recovering an account that’s been hacked.
Contact your bank immediately if: there’s a payment from your bank account you don’t recognise – this is known as an 'unauthorised transaction'. you’ve used your debit card and more money was taken than you expected. Explain what’s happened and ask if you can get a refund.
The first thing you should do if you’ve been a victim of fraud is to contact Action Fraud. You can report a fraud via our online fraud reporting tool, or by calling Action Fraud on 0300 123 2040. If there is a crime being committed right now or if you are in danger you should call the police on 999.
Aug 8, 2016 · You can get free, confidential help from Victim Support if you've been affected by a scam. Their support line is open 24 hours a day, every day of the year. You can: call Victim Support for free on 08 08 16 89 111. email Victim Support.
If you’ve been affected by a fraud or scam – and feel your bank or payment service hasn’t done enough to help you – we can look into it.
I've been scammed, what should I do now? Being scammed can be very distressing, and the impact is often emotional as well as financial - it can happen to any of us. But if you've been scammed, there's support available.
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