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  1. Jul 23, 2024 · During the warranty period, Hisense will repair or replace any defective parts or components free of charge. However, it is important to note that this warranty does not cover damages caused by accidents, misuse, or unauthorized repairs.

  2. Register your product. Registering your product means that, if something does go wrong, you’re fully covered. Buy or renew a warranty. Whether your warranty has ended or you want to extend an existing one, we have a range of options. Spare parts or accessories. To order any spare parts or accessories please call 0191 300 4921

  3. Apr 5, 2019 · If it’s faulty, we’ll fix it, replace it or give you all or some of your money back depending on how long the product might reasonably be expected to last. But after 6 months we might need you to prove that it was faulty at the time when you bought it, collected it or had it delivered.

  4. The Hisense guarantee probably only entities you to repair or maybe a refurbished replacement. However, if you successfully argue that your TV has a major fault under the ACL, you should be entitled to a replacement with a brand new tv, or a refund – your choice.

  5. If your enquiry relates to a product that has already been purchased, please provide us with your model & serial numbers to enable us to deal with your enquiry more effectively. Where can I find my serial number?

  6. If the attempt at a repair or replacement is unsuccessful, you can then claim a refund, or a price reduction if you wish to keep the product. The retailer usually can't make any deductions from a refund in the first six months.

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  8. Find free step-by-step repair instructions, manuals, schematics, community support, and other DIY resources. You can do it! We show you how.

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