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- If you’ve been a victim of fraud in the past, whoever took your money may keep your contact information and contact you again. This time, they’ll pose as an organisation that has been made aware of your loss. They’ll claim they can arrest the fraudster, or even recover the money you lost.
www.actionfraud.police.uk/a-z-of-fraud/fraud-recovery-fraud
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What happens if I report a fraud to Action Fraud?
If you’ve been a victim of fraud in the past, whoever took your money may keep your contact information and contact you again. This time, they’ll pose as an organisation that has been made aware of your loss. They’ll claim they can arrest the fraudster, or even recover the money you lost.
- Advance Fee Fraud
Advance fee fraud is when fraudsters target victims to make...
- I've been a victim
If there is a crime being committed right now or if you are...
- Advance Fee Fraud
If there is a crime being committed right now or if you are in danger you should call the police on 999. If debit or credit cards, online banking or cheques are involved, your first step should be to contact your bank or credit card company. Read more about reporting a fraud to Action Fraud.
The police: If you feel threatened or if you're in immediate danger, call 999. If it's not an emergency, call 101. Your bank: If you've noticed any unusual activity with your bank account, call the centralised number 159 or the phone number on the back of your bank card.
- Registering with Action Fraud
- What You Can Report to Action Fraud
- What Happens After You Report Something to Action Fraud
- Getting An Update on Your Report
- Other Options If You’Ve Been Scammed Or Defrauded
You can make a report as a guest, without registering and creating an account. But we recommend you create an account first, because then you’ll be able to: 1. save and come back to a report you haven’t finished 2. see updates on what’s happened to your report 3. add information to your report 4. phone Action Fraud to discuss your report 5. get upd...
You can report scams, fraud and online crime (cybercrime) to Action Fraud, except you should report: 1. business or personal tax fraud to HMRCExternal Link(His Majesty's Revenue and Customs) 2. scams to do with HMRC directly to them External Link 3. benefit fraud on GOV.UKExternal Link 4. immigration fraud to the Home OfficeExternal Link 5. counter...
After you’ve reported something to Action Fraud, your report will be sent to the National Fraud Intelligence Bureau (NFIB), which is part of the City of London police. They’ll decide what to do next. If the NFIB decide there might be enough information in your report for the police to investigate, they'll send it to the local police force for the p...
To be able to get an update on your report, you need to register with Action Fraud before you make your report. Then you can track the progress of your report by logging into your account. After logging in, to check your report’s status click ‘My account’ in the top-right hand corner then click ‘My reports’. Once a case has been passed to a local p...
If the police decide not to investigate your case as a crime, you might still be able to get compensation or money back by bringing a civil case yourself. Talk to a solicitor or asset recovery agent to find out more.
If you think you've been a victim of fraud, it's important to act fast. Contact your bank as soon as possible to ensure that your accounts are safe. If you've received any communications, such as bills or statements, it's important to contact that specific organisation directly to let them know you didn't open the account.
If you have been the victim of a scam, and you're unhappy with how your bank or payment provider has responded, we may be able to help. If you have already complained to them, and you’re not happy with their final response, get in touch with us.
Unfortunately Action Fraud are unable to accept reports of fraud by post or direct email as they cannot be recorded. You can make a report to Action Fraud via the website (www.actionfraud.police.uk). Alternatively, please telephone an Action Fraud Advisor on 0300 123 2040.
