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Nov 3, 2023 · If the worst happens, under ATOL you'll get a refund for your holiday or an alternative holiday/transport. It doesn't apply to non-UK companies though. For example, when Lowcostholidays went bust in 2016 , customers did not have ATOL protection as the company was registered in Spain.
May 14, 2021 · If package holiday organisers cancel your holiday you are entitled to a full refund within 14 days of the cancellation date. Your refund should be provided irrespective of whether the company...
If your holiday was cancelled because of coronavirus, find out how to get a refund. If something went wrong with your holiday you might be able to get compensation from the company you booked with. If you’re still on holiday, tell the company or travel agent about the problem as soon as possible.
You might be entitled to cancel the holiday without a fee if: the holiday company makes significant changes to your holiday. it puts certain prices up after you book. you can’t get to your destination because of exceptional circumstances - like war or a natural disaster.
If you need to cancel your holiday, you're not legally entitled to a refund from the travel agent or tour operator. However, you might be able to claim back the cost of the holiday from your travel insurance provider. Check your policy to see if you're entitled to make a claim.
Feb 4, 2021 · If your holiday company cancels a package holiday for any reason, it has to give you a full refund by law within 14 days. Similarly, if you booked a flight (which was departing or arriving in an EU country or the UK or on an EU or UK airline) through a holiday company and the flight was cancelled, you must be reimbursed.
If your booking isn’t going ahead, you might be able to get a refund - you can find out how to try and get your money back if a company stops trading. Contact the Citizens Advice consumer service for help working out if you can get a refund for a voucher.
