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      • The account lockout message happens after a series of failed login attempts. The lockout lasts for up to a day to help keep your account safe. If you're temporarily locked out but you weren't having difficulty with your account login or password, someone else may have been trying to log in with your Yahoo ID.
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  2. Use the Sign-in Helper to locate your Yahoo ID and regain access to your account by entering your recovery mobile number or alternate email address. If you know your Yahoo ID but need to...

  3. Removing and re-entering your Yahoo Mail password or app password in the email client should solve this. Read our help article for more information and steps. You may also access...

    • Overview
    • Possible Causes of Yahoo Mail Login Problems
    • How to Fix Yahoo Mail Login Problems

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    This article explains how to fix it when you are unable to log in to Yahoo Mail.

    Login problems can come from a variety of sources, from both the user side and the platform. If you can't sign in to your email account, it's possible the service is down or that you made a mistake with your login information.

    To help diagnose what's keeping you from accessing Yahoo, try these strategies.

    1.Check the status of Yahoo Mail. Nobody can sign in anywhere if it's down, and someone likely reported it to a site such as Is It Down Right Now. Likewise, check or contact @YahooMail on X (formerly Twitter) to see if anyone else reported a problem. If Yahoo Mail is down, wait and check back until the status changes.

    2.Check that Caps Lock isn't on. Yahoo passwords are case-sensitive, so if Caps Lock is on, whatever you type won't work. If it was on, turn it off and log in again.

    Yahoo displays an emblem in the password field that shows if Caps Lock mode is active.

    3.Log in through the email-specific page. Do this when the main Yahoo login site is problematic. If you can't log in with the email-specific page, log in through the main Yahoo.com site.

    4.Confirm that your password is correct. If you enter your password manually each time you sign in to Yahoo, you could be making typos. Select the eye-shaped icon in the password field to see what you're typing.

  4. Removing and re-entering your Yahoo Mail password or app password in the email client should solve this. Read our help article for more information and steps. You may also access...

  5. Don’t get locked out of your Yahoo account! Find out how to add or delete a phone number or alternative email address, in case you forget your password.

  6. Fix problems with Yahoo Mail We are constantly working on improving Yahoo Mail and making sure we are up to date with the latest technology in order to provide you with the best mail...

  7. Can't access your account? Sign-in Helper. Reset or change your Yahoo password. Use and manage Yahoo Account Key. Add, change, or remove a recovery method. Secure your Yahoo account. Find...

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