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      • Warning: If you change your BBPS or BBMS password (s), you must also update ALL of your Blackbaud applications using BBMS or BBPS with the new credentials. Failure to update the password in Blackbaud applications will cause credit card and ACH (direct debit) transactions to stop processing. Reset the password on Blackbaud.com.
      kb.blackbaud.com/knowledgebase/Knowledge/49655
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  2. Answer: Resetting the BBPS and/or BBMS password is a three-step process: Warning: If you change your BBPS or BBMS password (s), you must also update ALL of your Blackbaud applications using BBMS or BBPS with the new credentials.

  3. Warning: After you change your Blackbaud Payment Service (BBPS) or Blackbaud Merchant Services (BBMS) password (s), you must also update the Blackbaud applications below that use BBMS or BBPS with the new credentials.

  4. Warning: After changing your BBMS password, immediately update the password in all your applicable Blackbaud solutions. Once the password is reset, you will need to update the password in your Blackbaud solution.

  5. Use the following steps to update your password in Altru. Go to Revenue > Blackbaud Payment Service merchant accounts; Find your live merchant account and click the dropdown arrow next to it; Click Edit; Under Gateway account details enter your updated password; Click Save

  6. How do I change my BBPS or BBMS password? Resetting a BBMS password is a two-step process. First, reset the password on Blackbaud.com and then within Raiser's Edge. Reset the password on Blackbaud.com. Log into www.blackbaud.com and select View my account. Under Reset Passwords, select BBMS.

  7. You can use Blackbaud Merchant Services (BBMS) for this or can select another merchant account option depending on your selected Blackbaud solution. Click here to view a list of compatible Merchant Accounts to use with your Blackbaud solution.

  8. Getting started: BBMS & BBPS. With Blackbaud Merchant Services (BBMS) and the Blackbaud Payment Service (BBPS), you can securely process and store credit card transactions directly through Raiser's Edge.

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