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  2. Jan 16, 2024 · As recently as 2021, the Post Office had 465,000 UK broadband customers. Today, even if you never cancelled your account, they have none. Here’s the full story of what happened to post office broadband and who’s supplying their customers now.

    • You Don't Need to Do Anything - and There Will Be No Disruption to Service
    • Prices Won't Change and You Can Still Pay Bills The Same Way
    • If You're Unhappy About The Move - Check If You Can Switch and Save

    Shell Energy says it'll be in touch with affected customers with more information once the deal has officially completed, but it adds that you don't need to do anything and the switch will go through automatically. The firm adds that there won't be any disruption to your service at any point, and that you can continue to use the same broadband and ...

    Shell Energy adds that once you've moved across, there will be no increase or change to the price you currently pay - whether you're within your minimum contract or outside of it. That's because you'll remain on your existing terms and conditions - even once the deal goes through. You can also continue to pay your bill in the same way as now. If yo...

    Of course, you don't need to wait until you've moved over to Shell to switch broadband provider so long as you're out of contract. Check out our round-up of Cheap Broadband Dealsto see if you can switch and save. If you're currently within your minimum contract, you won't, however, be allowed to leave penalty-free as a result of the transfer as you...

  3. Feb 5, 2021 · All 465,000 broadband and landline customers currently signed up to telecoms from the Post Office will be switched. The transfer will take place over the next few months, and Shell Energy Broadband have said there will be no service interruptions or price increases.

  4. Feb 1, 2021 · We’re excited to announce that we’ve signed a deal to purchase Post Office’s broadband and telephony business. We plan to complete the deal over the next few months, which means welcoming over 450,000 new broadband customers into the Shell Energy family.

  5. UK ISP and energy provider Shell Energy has this afternoon confirmed that they’ve reached an agreement to acquire some 465,000 phone and broadband customers from the Post Office’s telecoms division, for an undisclosed sum (previous estimates put the value of this deal at around £80m to £100m).

  6. Oct 22, 2020 · Shell, the FTSE-100 oil behemoth, is among the bidders vying to gain control of the Post Office's telecoms arm in a deal that would transform the size of its broadband customer base.

  7. Jan 31, 2021 · The FTSE-100 oil giant Shell will this week clinch the purchase of the Post Office's broadband operations, transforming its presence in the UK home communications market. Sky News understands that Shell was on Sunday close to signing the deal after weeks of talks.

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