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  1. America's #1 OTC Hearing Aid Brand. Compare Lexie Products & Find Your Perfect Hearing Aid. With Free Support & Affordable Pricing, See Why Customers Love Lexie Products. Shop Now.

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  2. Learn about hearing aids and tinnitus. Tips for managing hearing loss. Information and support to help you navigate what you need to care for your elderly parent

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  1. After putting his hearing aids in, the Sound Collector hears the beat of Mole's heart.

  2. After putting his hearing aids in, the Sound Collector hears the beat of Mole's heart.

    • Hairspray Hazard: Avoid letting hairspray come into contact with your hearing aids as it can cause them to malfunction. Remove your hearing aids before applying hairspray and wait for it to dry completely before putting them back on.
    • Pet Protection: Keep your hearing aids away from dogs to prevent potential damage. Dogs may mistake hearing aids for toys and chew on them, leading to irreversible harm.
    • Child Safety: Be cautious around little children who tend to put objects, including small batteries, in their mouths. Ingesting a hearing aid battery can have severe consequences, so if a child swallows a battery, immediately take them to the emergency room.
    • Water Worries: Protect your hearing aids from all types of water exposure, including baths, showers, and swimming. Water damage can render the devices inoperable, so it’s essential to keep them dry at all times.
  3. Probably the biggest reason you hear your own voice differently is due to bone-conduction. When you talk, your vocal cords create vibrations in our skull that reach the cochlea (the ear bone). This makes your own voice sound lower and richer than it actually is.

    • How Does Our Hearing Work?
    • How Do I Maintain My Hearing Aids?
    • How Do I Put in My Hearing Aids?
    • How Do I Retube My Ear Mould?
    • How Do I Access Repair Services?
    • Where Can I Get Batteries from?
    • Who Do I Contact For Assistive Equipment in Sussex?
    • How Can I Use The Telephone with A Hearing Aid?
    • How Do I Use The Loop System?
    • Where Can I Access Equipment Sessions?

    Sound waves enter the ear and travel down to the ear drum. The sound waves make the ear drum vibrate, like a drum. This in turn makes three tiny connected bones (the ossicles-malleus, incus, stapes) in the space behind the ear drum vibrate. Beyond these three bones is the inner ear or cochlea, which consists of thousands of tiny hair cells like a r...

    Your hearing aid consists of two parts:

    The ear mould is the part that fits into your ear and can be made of different types of material, ranging from hard acrylic to soft silicon, or it can be a thin tube. The type of material that is chosen depends on various factors, including your hearing loss. Often, the greater the hearing loss, the fuller the ear mould. The hearing aid itself attaches to the mould by the tubing. The hearing aid could have a volume control and program button. Most hearing aids turn off by disconnecting the ba...

    Mould fit

    It is important to insert the mould into your ear correctly to prevent feedback (whistling), soreness of the ear or loss of the hearing aid. The correct insertion is demonstrated in the pictures below. Hold the ear mould by the curved edge and place the tip of the mould into the ear canal. Twisting slightly, make sure that the top part of the ear mould is pushed under the crease at the top of your ear. This is the most common area to make a mistake. Use the other hand to pull down your earlob...

    Open fit

    It is important to insert the tube correctly into the ear to stop the hearing aid from whistling or falling out. The correct insertion is demonstrated in the pictures below. Should the dome come off the tubing, you should never attempt to replace it – instead, use a new tube and dome as provided by us. This picture shows the different parts of your hearing aid. The dome goes down into your ear and the hearing aid sits behind. Place the Hearing aid behind the ear. Letting the tube and dome dan...

    1. Remove the old existing tubing with either your hand or pliers. 2. Using replacement tubing (which you can obtain from your Audiologist), taper the edge of one side using a pair of scissors. Do not cut too close to the bend. 3. Thread the tube into your earmould from the outside, through to the part that fits inside your ear. 4. Next, pull the t...

    Postal repair service

    If your hearing aid is faulty, you can post it to the Audiology Department. Include a letter with a description of the fault and your battery card. Your hearing aid will then be repaired and returned to you by post. We will return your aid as quickly as possible.

    Re-tubing services

    If you need new or replacement tubing for an ear mould, please feel free to visit one of our drop-in re-tubing services (marked with * on the following pages). These are staffed by trained volunteers.

    Hearing aid repairs

    If you need a repair to your hearing aid or ear mould, please contact the Audiology Department to arrange an appointment. We will be able to offer a booked hearing aid repair appointment within two working days at Sussex House. You can also be seen at County Oak Medical Centre, Mile Oak Medical Centre, Orchard House at Lewes Victoria Hospital and Princess Royal Hospital, but you might have to wait longer for an appointment. For this you will need to ask for a follow up appointment.

    You can get new batteries from a clinic in your area. We also supply batteries and by post – just send your battery card to us.

    If you need help to hear the TV, phone, doorbell or smoke alarm, get in touch with your nearest centre. Demonstration of equipment available from Social Services (assessments available) or for purchase from shop: For support at work, you may be eligible to apply to the government scheme Access to Work. For details of funding routes available and to...

    Using an ordinary phone with a hearing aid

    1. Place the telephone earpiece over or near the microphone area of the hearing aid 2. On the majority of hearing aids this is positioned at the front of the hearing aid itself 3. Do not put the phone over the ear as it has been ‘blocked’ with the ear mould 4. Adjust the volume control on the hearing aid if available but be beware that the hearing aid may ‘whistle’ or ‘feedback’ if the volume is too high

    Using an amplified phone with a hearing aid

    1. Press the ‘amplify’ button on the telephone (on some phones) 2. Hold the phone over the hearing aid itself and move it until the best hearing position is found 3. Adjust the volume control on the telephone as required. This may be a sliding bar or it may be a + and – button 4. Some phones also have a tone control (Geemarc)

    Using a speaker phone with a hearing aid

    If you use the hands-free function of your phone you would have the benefit of hearing through both your hearing aids/ears.

    When activated, the loop or telecoil setting on your hearing aid should make it easier to hear in public places, e.g. train station, bank, post office, church, theatre or cinema. Look out for the symbol with a T in the bottom right corner. To use the loop system you will need to select the loop program in your hearing aids (if activated) – details ...

    These sessions provide an opportunity to try out a range of equipment. The sessions are held on a monthly basis. Please contact Audiology Reception to book your place.

  4. Aug 27, 2021 · It’s possible to put in a hearing aid and actually hear nothing at all. While this might be alarming, there’s usually an easy fix that can be done from the comfort of home. If you purchased your hearing aid off the shelf, there’s a chance the device is defective or insufficient for your needs.

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  6. make sure you research typical costs of hearing aids and any aftercare – you can pay anything from £500 to £3,500 or more for a single hearing aid. shop around to see what types of hearing aid are available from different providers. consider the cost of batteries and if you can change them easily.

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