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  1. You’re having trouble getting recovery codes sent to your phone or email. You think someone else is using your account or that your account has been hacked. You forgot your password and want to reset it. If you're having trouble logging into your account, review these tips and known login issues.

  2. Find your account from the "Find your account" page. I have to enter a security code every time I log into Facebook. Password Help. Unable to reset password because of password reset limit. Problems with resetting your Facebook password. Recover Your Account If You Can’t Access the Email or Mobile Number on the Account.

  3. Go to the Find Your Account page at facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Search for the account you want to recover. You can search for your account by name, email address, or phone number.

  4. Fix a login problem. Login help. Recover your Facebook account if you can't log in. Troubleshoot login with a phone number on Facebook. Find your account from the "Find your account" page. I have to enter a security code every time I log in to Facebook. Password help. Unable to reset password because of password reset limit.

  5. This information is for people who are asked to do a security check and confirm their identity when they try to log in to Facebook. If you're not being asked to do a security check but you're having trouble with logging in to your account, learn how to fix problems with logging in.

  6. Leave out any extra zeros, plus signs (+) or other special characters. If you're still having trouble, you can try to recover your account: Go to facebook.com/login/identify and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account.

  7. Using a computer or mobile phone that you have previously used to log into your Facebook account, go to facebook.com/login/identifyand follow the instructions. Learn how to reset your passwordonce you get back into your account. Check that your mobile number is correct.

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