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Oct 22, 2023 · Product Quality Complaints. One benefit of Amazon Prime is having access to an expansive online product selection with items often shipped direct from Amazon warehouses. But that doesn‘t completely eliminate receiving defective, damaged or counterfeit goods now and then. Common product quality complaints from Prime orders include:
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Apr 21, 2024 · Contact Channels. Amazon offers several ways to get in touch with customer support, each with its own advantages and limitations. These include: Phone: Calling Amazon Prime‘s customer support line at 1 (888) 280-4331 allows you to speak directly with a representative and discuss your issue in detail.
Oct 15, 2021 · 15 October 2021 at 9:10PM in Consumer rights. I sent an email to the address given for complaints to Amazon (complaints@amazon.co.uk) only to get a response that the address is not currently accepting emails! Does anyone know how I can contact them. Their usual Customer Service options have been a waste of time.
Apr 21, 2024 · As the world‘s largest online retailer, Amazon deals with a staggering volume of customer orders, inquiries and yes, complaints. With over 200 million paying Prime members worldwide and net sales of $469 billion in 2021 alone, even if only a small fraction of customers encounter issues, that still amounts to a huge number of complaints for Amazon to handle.
Oct 22, 2023 · Key Takeaways: Amazon Complaints 2022. Contact Amazon by phone, chat, email or social media to make a complaint. Have order and account details handy. Most common complaints relate to orders, accounts, charges, returns, website issues, Prime, fraud, and gift cards. Clearly explain your complaint and desired resolution. Take notes on rep details.
Aug 30, 2024 · 27% of members rate Amazon Prime customer service as "Poor" or "Very Poor" per compsiled reviews. The most common Prime complaints involve delivery issues, account or subscription problems, and damaged items based on aggregated data sourced across the BBB, Elliott.org and other consumer advocacy sites.
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Amazon Prime membership is no longer…. Amazon Prime membership is no longer worth while. Product selection has been steadily going downhill, prices are no longer competitive with other retailers, customer service is terrible. Don’t waste your money on a membership. Date of experience: 18 September 2024.
