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      • We've been connecting London Kings Cross, Yorkshire and the North East since 2007, and our customers consistently rate us as one of the best train companies in the country - in Spring 2020 we were ranked as the best in Britain for customer satisfaction (95%), as well as value for money (74%).
      www.grandcentralrail.com/about-us/about-grand-central
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  2. Do you agree with Grand Central Rail's TrustScore? Voice your opinion today and hear what 356 customers have already said.

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  3. Jul 2, 2020 · Customer satisfaction levels are consistently high and the rail company was named Britain’s best value rail operator for the eighth time in Spring 2019 National Rail Passenger Survey.

  4. Grand Central is an open-access train operating company in the United Kingdom. A subsidiary of Arriva UK Trains, it has operated passenger rail services since December 2007. The company was founded in April 2000 as 'Grand Central Railway Company'.

  5. Jun 22, 2018 · The National Rail Passenger Survey reveals that 95% of Grand Central’s passengers were ‘satisfied’ or ‘very satisfied’ with their journey, placing the train operating company in joint top spot for overall satisfaction, ahead of national average figures of 81% for all train companies and 87% for long distance operators.

  6. Grand Central Railway has been revealed as Britain’s best value long distance train operator for the fifth year in a row by the National Rail Passenger Survey. Figures released today by Transport Focus reveal that 78% of passengers were satisfied, or very satisfied, with the value for money offered Grand Central in the Spring 2017 National ...

  7. Jul 2, 2020 · Yorkshire-based train company, Grand Central, has been rated the passengers’ favourite in a national survey of rail users. Since launching its first service 13 years ago between Sunderland and London Kings Cross, and adding Bradford to London services 10 years ago, Grand Central has proved a railway success story and has once again topped the ...

  8. Grand Central Railway is a passenger rail service owned by Arriva UK Trains. The company provides services on the East Coast Main Line from London King's Cross to Sunderland, connecting some British cities, including York, Hartlepool, Thirsk, and others.

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