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- E.ON Next achieved a respectable mid-table ranking among the 18 suppliers we rated, with an overall score of 67%. This puts it in joint eighth place, along with Outfox the Market. In contrast, the best supplier Utility Warehouse scored 80%. It scored well for supporting customers who need it, with nine out of 10 points.
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Feb 14, 2024 · Which? reveals the best and worst energy firms based on thousands of customers' feedback and unique Which? assessment. See energy company reviews, including British Gas, EDF Energy, Eon Next, Octopus Energy, Ovo Energy, and Scottish Power. Plus Which? Recommended Providers revealed.
- Octopus Energy
Compare energy prices using our free tool to see if you...
- Sse Energy Services
It wasn't alone: Shell Energy received the same customer...
- Utility Warehouse
Utility Warehouse received some of the best star ratings of...
- Op Energy Review
Co-op Energy says its purpose is to build a fairer, more...
- Scottish Power
As well as suppling energy to homes, Scottish Power is an...
- British Gas
British Gas Energy Trust and other energy bill help. The...
- E.ON Next
E.ON took on around 2 million former npower customers in...
- Octopus Energy
Oct 16, 2024 · E.ON took on around 2 million former npower customers in 2021, and is the third-largest of the so-called Big Six UK energy suppliers, after British Gas and Octopus Energy. Compare energy prices using our free tool to see if you could spend less.
Oct 1, 2024 · E.ON Next is a renewable energy supplier that's part of the E.ON group, so it has the backing of one of the largest energy suppliers operating in the UK. The supplier is a...
- Ben Gallizzi
Replied to 99% of negative reviews. Replies to negative reviews in < 1 week. Information written by the company. At E.ON we’re committed to providing our customers with green energy solutions like solar panels, EV chargers and efficient home heating solutions.
- E.ON reviews: An Overview
- E.ON Customer Service Reviews
- Bills and Meter Reading Reviews
- Payments and Debt Reviews
- Tariffs and Pricing Reviews
- E.ON Complaint Handling
- How Do E.ON Reviews Compare to Other Suppliers?
- The Verdict: Is E.ON A Good Energy Supplier?
Serving around 3.8 million customers, E.ONis the third-largest energy supplier in Great Britain. However, the supplier's market share has shrunk from 17% to 12% over the last 10 years. We did some digging to find out if this decrease in market share is reflected in the E.ON reviews. On customer review site Trustpilot, E.ON has an average rating of ...
Before customers can judge the quality of the response they get when they contact E.ONcustomer service to complain, they need to receive a reply. How long is it taking them to get a reply? Too long, according to E.ON Energy reviews from customers. What about the answers given to complainants? Short and abrupt. Let's have a look at the experience of...
'Bills and meter readings' was the third most common category that E.ON customers complain about according to the supplier's latest customer complaints report for July to September 2021. By looking at customer review websites, we would consider this to be the most common issue behind its customers' gripes. Let's break down this category to find out...
E.ON has distinguished between the categories regarding payments, accounting for 11% of complaints, and customer's falling into debt, accounting for 2% of them. Since failure to facilitate payments of accurate bills invariably leads to debt or at least a debit on the account, we've put these in the same category. "I told them to cancel my direct de...
Value for money is not one of E.ON's strong points. As you will have seen from our E.ON Tariffs guide, E.ON's standard tariff is more expensivethan Ofgem's price cap. According to the E.ON reviews, the most common complaints about E.ON are about making bill payments and being on the right tariff. Few customers seem to know what tariff they're on, p...
According to E.ON's latest complaints report, the top issues its customers typically complain about are as follows: 1. Customer service- 65% 2. Bills and meter readings- 16% 3. Payments- 11% 4. My prices- 6% 5. Debt and debt-related disconnections (not prepay)- 2% Are these figures consistent with the published customer complaints? At Selectra, we ...
E.ON customer service is ranked number 20 out of 22 energy suppliers, according to the latest survey from Citizens Advice. The organisation regularly compares UK energy suppliers across the following six categories: 1. Average call-wait time 2. Number of complaints per 10,000 customers 3. Customers who had an accurate bill in the past year 4. Bills...
Based on E.ON Energy reviews from customers, as well as our interactions with the supplier, we give E.ON two out of five starsfor overall customer satisfaction. We hope that now its customers have been switched to E.ON Next, they will receive a better level of customer service that is expected from a supplier which is one of the Big Six.
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Jan 19, 2024 · Four longstanding energy firms - British Gas, EDF Energy, Eon Next and Scottish Power - supply gas and electricity to nearly 60% of households in Great Britain. Over the past 15 years Ovo has grown (taking on SSE's customers) to supply over 10% of homes. Octopus Energy is the newest big firm.
Do you agree with E.ON Next Energy Ltd's 4-star rating? Check out what 119,766 people have written so far, and share your own experience.
