10.0/10 (60 reviews)
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The positives for me are: it has a payment option for people who are on a low income. You choose how to communicate during the session. The platform enables you to journal, which can be shared. You set goals together & you control the sliding scale (as a visual person I love this).
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- What Is Betterhelp?
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- Signing Up For Therapy at BetterHelp
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Price: $280 to $400+ per month Is Insurance Accepted? No Type Of Therapy: Individual Therapy Communication Options: Messaging, Phone, Video Chat Is There an App? Yes
BetterHelp is an online therapy company established in 2013 that offers individual adult therapy to anyone in the United States and in 200 countries. It does not offer psychiatry services or group or family therapy, but if you’re looking for couples therapy or therapy for teens, you can sign up for its sister sites ReGain (for couples) and Teen Cou...
BetterHelp only offers one subscription plan (unlike many of its competitors like Talkspace and Brightside) which costs $70-$100 per week, though you’re billed monthly. The reason the price is listed as a range—despite there only being one plan—is because the company told us it partakes in surge pricing. This means the cost of services changes base...
We thought that BetterHelp’s website was easy to use. When we landed on the homepage, we were greeted with the words “You deserve to be happy;” below that, we were asked what type of therapy we were looking for (individual, couples, or teen, the latter two of which redirected us to ReGain and Teen Counseling respectively). And most of our surveyed ...
Once we’d signed up, we had access to a portal both online and in the app. This portal is where we were able to message our therapist in the chat room, schedule sessions, attend those sessions, complete daily journal prompts in this portal, and attend webinars. All live talk therapy sessions at BetterHelp are 30 to 45 minutes long, depending on wha...
In our portal, we had access to a secure messaging platform for talking with our therapist. We could send them a written message, an audio message (up to five minutes in length), and even a video message—and they responded to us asynchronously once they were available to do so. With messaging, we were guaranteed at least one answer five days a week...
A monthly subscription plan got us four live sessions with BetterHelp. We could not buy additional sessions. There were three options available for live sessions with our therapists: via live chat, phone call, or video call. These sessions were either 30 or 45 minutes, depending on our therapist’s availability as well as the main issues we indicate...
When it was time for our scheduled video session, we logged into our portal on the website or the app. Our therapists initiated the video calls within the portal, but we still needed to accept the call. Much like our experiences with messaging, the quality of our video calls varied widely. Sometimes, we had absolutely no technological issues, while...
Similar to video sessions, audio sessions took place within our portal, and we found their quality unreliable as well. In one case, we “felt strange during the audio call because it did not feel like a true therapy session. It mostly felt like a phone call to someone.” In addition, we felt like it was more difficult to develop a rapport with our th...
Live chat sessions are held inside the portal and are similar to asynchronous messaging, but are held in real-time, which can make it more akin to traditional therapy (rather than sending a random text and waiting hours for a reply).2 Our therapists initiated the live chat and a timer appeared on the screen, indicating the length of our session. Mu...
Aug 26, 2024 · We like BetterHelp and think it's a good online therapy option for most people. BetterHelp is convenient, affordable, and has more therapists on their platform than any of their competitors. That said, BetterHelp is not perfect and their biggest drawback is that they don't accept insurance.
Oct 23, 2024 · BetterHelp is an online therapy service that allows you to message and meet with a licensed, accredited therapist 24/7. This article discusses how BetterHelp works, what it costs, and who it...
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Replied to 94% of negative reviews. Replies to negative reviews in < 24 hours. BetterHelp is the world's largest counseling service and is 100% online. Get professional, convenient and affordable counseling provided by licensed, accredited and vetted counselors that you can trust.
Jul 22, 2024 · Summary. Usability: It’s relatively easy to sign up for BetterHelp and pair with a therapist experienced in the issues for which you are seeking help. Quality of care: All BetterHelp...
Jun 12, 2024 · BetterHelp is an online therapy provider that may help you access quality therapy from home. Read our testers’ experience and dig in to our deep dive of the platform to see if it’s for you.
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