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  1. Phishing is a type of online identity theft. Scammers use messages designed to look as if they are from a genuine company to try and trick you into giving out private information like your BT ID username and password or even your bank details. Think before you click. BT will never ask you for private/personal details or banking information out ...

    • What Bt Can Investigate
    • What Bt Can't Investigate
    • Reporting Abuse and Phishing to Bt
    • Reporting Abuse and Phishing Externally
    IP abuse originating from our network
    Abuse of our BT email service
    Digital account takeover
    Phishing

    Unfortunately, we can't stop abuse that doesn't come from our network. Please report the abuse directly to the offender's Internet Service Provider (ISP). You can find out who the Internet Service Provider (ISP) is by looking up any IP address in the RIPE Database at www.db.ripe.net/whois.

    Report your issue to abuse@bt.com. We investigate and act quickly on any abuse reported to us. Whilst we may not be able to respond individually, we do act upon every email received.
    If you believe you have been victim of a scam, phishing or account take over fraud please visit www.bt.com/scams
    We have partnered with the National Cyber Security Centre to bring the latest advice and guidance to our customers – for tips on how to protect yourself, visit their website at https://www.ncsc.gov...
    If you have clicked on a link, opened an attachment or entered any personal details, we recommend that you run an anti-virus scan before changing your passwords for services such as online banking...
    For child sexual abuse and child protection issues please send a report to the Internet Watch Foundation, you can do this directly via www.iwf.org.uk
  2. Handling scam calls. If they claim to be from a respected business, look the business's number up and call back. Handling scam emails. If its seemingly from BT, forward as attachment to phishing@bt.com, if not report@phishing.gov.uk. Handling scam texts. If you can see the number, check whether it's genuine by searching online.

  3. Mar 31, 2020 · Scam alert: COVID: The UK-GOV has issued a payment of £349.76 - 02/12/2020. Scam Alert: Phishing email pretending to come from BT Billing - 15/12/2020. Scam Alert! NHS Text about the COVID vaccine - 06/01/2021. Scam Alert: Caller purporting to be from BT, asking you to download an app to screen share - 22/01/2021.

  4. Phishing is a type of online identity theft. Scammers use messages designed to look as if they are from a genuine company to try and trick you into giving out private information like your BT ID username and password or even your bank details.

  5. What is a phishing scam? Is the email I have received genuine? ... Protecting you from scams; Report a scam; Go back to: Security Help. More options. Ask the BT ...

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  7. Oct 29, 2019 · Forward the email to phishing@bt.com then delete it. If a suspicious link was clicked or attachment opened/downloaded then run a virus check on your computer. If bank details were given out then contact your bank immediately and change your online banking passwords. BT Web protect is a free service that helps protect you from viruses, scams and ...

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