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  2. Jun 27, 2024 · Go online to Flipkart’s official Help Center and see if can find any helpful information. Search in the “Resolve Issues” section to find FAQs regarding non-order related issues. If your current problem relates to a recent order, login to your Flipkart account and select the “Recent order” or “Current Issues” button.

  3. If your query / complaint not resolved needs to be escalated : As per the applicable laws, Flipkart has appointed a “Grievance Officer” to address your grievances. Here are the details for Grievance officer:

  4. Jun 12, 2023 · Need help with your Flipkart order? Contact Flipkart Support via the app or website for quick and safe resolutions. Read to know the steps.

  5. Sep 27, 2023 · How To Contact Flipkart Customer Care Support. If you are facing issues related to your order delivery, product damage, or anything else, you can contact Flipkart customer care support and find answers to all your queries. Flipkart’s customer care support is effective and extremely fast in services.

  6. Mar 22, 2024 · But what if your order never reaches you and is cancelled by the seller? For those instances, Flipkart engages AI chatbots for customer redressal, which serve as personalised customer assistants, offering responses to inquiries, resolving issues, and guiding purchasers, according to Venugopal.

  7. Jun 5, 2024 · Yes, you can complain against Flipkart in the consumer court if they don’t resolve your complaint to your satisfaction. Here’s how you can do it: Sort out the problem with Flipkart. Contact Customer Support: Try solving this issue through the company’s customer care service over email, phone, or chat before going to consumer court.

  8. Jan 11, 2023 · 2 Best Strategies to lodge a consumer complaint against Flipkart (Online & Offline) 1. National Consumer Helpline (Online) Out of 6.7 Lakh, cases registered on NCH in 2020-21. e-Commerce sector had contributed 30% of total grievances. Especially, this is one of the best strategies.

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