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      • Standard delivery is FREE On all orders over £16 to UK mainland (excludes Highlands, Islands and Ireland including Northern Ireland), delivery is usually in 24-48 Hours. It's also free for orders over £16 if you opt to collect from one of our BHS concessions (in selected locations across the UK).
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  2. Delivery Options: Price: Timing: Standard UK delivery usually within 24-48 Hours* Free on orders over £16. *Orders under £16 will be subject to a £4.95 charge. Delivery to UK mainland addresses only: Monday to Friday (generally 9am-5pm, excluding public holidays) When you order items with a delivery time of 2 weeks or more, we'll contact you ...

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  3. Price breakdown. These are the fees for assessments organised by the BHS. The Stage 1 fees listed do not apply to in-house organised by the centre. Fees for assessments organised by the BHS in the UK and Republic of Ireland are as follows: Stage 1 Care. Stage 1 Ride. Stage 1 Care and Ride (same day assessment) Stage 2 Care. Stage 2 Ride.

    • A Delivery Service to Suit You
    • Delivering to Your Doorstep
    • Delivering to The Room(S) of Your Choice
    • Our Van Crew
    • How Do I Arrange A Delivery?
    • What If I Am Not Sure The Items Will Fit?
    • Will I Need to Sign anything?
    • Do I Need to Be at Home?
    • What Happens If The Items Delivered Are Not suitable?
    • What If I Am Unable to Fit The Item Into My Home?

    We are able to offer you a delivery service that meets your needs - either to your doorstep, an alternative safe access point, or to a room(s) of your choice.

    If we are delivering to your doorstep this will be to your front garden or alternative safe access point. If you live in a flat or an apartment complex the van crew will deliver to the area outside your front door. Our van crew will ring you 30 minutes before they arrive in case you need to make arrangements.

    If you are comfortable with our van crew entering your property and delivering your items to the room(s) of your choice, then we would ask that you follow these simple safety procedures during the delivery: 1. Keeping the front door open and opening all doors on route to the room(s) of choice 2. Opening any windows to ventilate the room(s) where th...

    They will be wearing an ID badge and a face covering (unless exempt) and maintain a safe distance where possible. They will reference a delivery docket detailing all the items you have asked to be delivered, confirming with you that all the listed items have been delivered. They will sign the docket on your behalf and leave you a copy for your refe...

    When you make a purchase a member of the store team will discuss our delivery charges and arrange a delivery date with you. It is at this time that you can confirm the type of delivery service that you would like. If you develop Covid-19 symptoms or test positive after booking a delivery, we ask that you contact the store to arrange an alternative ...

    If you are not confident about this, then please hold the delivery until you have taken measurements of the item and checked the access route at your home. We will not be able to collect any items which have become lodged or stuck. Check with the store team to confirm the weight of the items if they are concerned.

    No. you will not need to sign anything. When you make the delivery booking a member of the store team will complete a delivery docket with all the items to be delivered. On arrival, the van crew will verbally confirm with you the items for delivery and sign for the delivery with your agreement. If there are any adjustments, the driver will make the...

    Yes, we do require you to be at home for the delivery in case of any queries. The van crew will not leave any items without the permission of the owner or their authorised person (over 18 years) as agreed with the store at the time of booking. Our van crew will ring 30 minutes ahead of arrival to check that you are at home for the delivery. They wi...

    We have a 'change of mind' policy which means that you have 30 days in which you can contact us for a collection of the item and a refund of the purchase price. In these instances we will not refund the original delivery charge. Depending on your preference, our van crews will collect either from the doorstep , an alternative safe access point or f...

    In the event that you are unable to move the item or fit the item into your home, please contact the store on the same day. If possible, we will re-arrange for the drivers to collect and arrange a refund (excluding the delivery charge). However, if in the interim the items have become damaged or wet, then our drivers will not be able to make a coll...

  4. Delivering a course. Who can deliver Challenge Awards? Where can I run the course? I'm an APC, can I run a course at my riding school? How much does it cost to run a course? How much should I charge participants? We are in a disadvantaged area, is there any discount available for my clients? What will the participants receive throughout the course?

  5. We've cut the price of selected delivery slots, so you can now book a home delivery slot from just £1.50! Save time and fuel and order online today. Start your shop>>

  6. This handy guide contains online prices for our UK and International parcels including Standard, Signed and Guaranteed delivery services. *Save money on sending parcels by buying your postage online. Enjoy lower prices online compared to over-the-counter.

  7. Features. Full tracking. Photo and signature on delivery. Guaranteed delivery next day by 1pm* or your money back. Compensation cover up to £750. Options. Guaranteed Saturday delivery for an extra fee* Additional compensation available up to £2,500. How to use this service.

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