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1. • 6806 passenger complaints

     • In 2023, the Civil Aviation Authority reported that British Airways opened 6806 passenger complaints for that one year alone.
     airadvisor.com/en/airline-complaints/british-airways

     BA Contact Information: Phones & Forms, Tips for Filing ...

2. People also ask

   How do I complain about British Airways?

   • You can call British Airways' customer care team, who are available 24/7, on +44 (0) 344 4930 785, with calls charged at a local rate. However, the airline requests that you lodge official complaints via their designated complaints and claims page on their website rather than by phone.

   British Airways Complaints: How to make one, Contacts, Em

   airadvisor.com/en/airline-complaints/british-airways

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   How long does it take British Airways to respond to a complaint?

   • British Airways aims to acknowledge all complaints within 7 days of receipt and to provide a full response within 28 days. Below, you can review some FAQs about British Airways flight complaints, along with their answers: How do I make a complaint to British Airways?

   British Airways Complaints: How to make one, Contacts, Em

   airadvisor.com/en/airline-complaints/british-airways

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   Are there too many seats on British Airways?

   • Finding space is an increasing problem; on average, only one seat in six departed empty last year on British Airways. So when wholesale cancellations begin, there are not enough seats to go round. Some travellers found themselves rebooked on to later flights that were in turn cancelled as the domino effect clattered through the Heathrow operation.

   British Airways cancellations and delays: What’s causing so many

   www.independent.co.uk/travel/news-and-advice/british-airways-cancellations-delays-heathrow-airport-b2609806.html

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   How do I chat with a British Airways customer service representative?

   • From there, you can find their live chat tab near the bottom right-hand corner of your browser window. You can then click on the 'Start chat' button to initiate a conversation with a British Airways customer service representative between the hours of 6 am and 10 pm, 7 days a week.

   British Airways Complaints: How to make one, Contacts, Em

   airadvisor.com/en/airline-complaints/british-airways

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   How many flights have been cancelled by British Airways?

   • While British Airways grounded 265 flights, cancellations involving other airlines were in single figures. EasyJet has a parallel vulnerability at Gatwick, where it is by far the largest carrier. “Staff absence” in the control tower struck on Sunday night, triggering about 80 flight cancellations.

   British Airways cancellations and delays: What’s causing so many

   www.independent.co.uk/travel/news-and-advice/british-airways-cancellations-delays-heathrow-airport-b2609806.html

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   Is British Airways a good airline?

   • Even in relatively normal times, British Airways finds it tricky to keep to schedule. During 2023, its on-time performance – the proportion of flights less than 15 minutes late – was below 60 per cent. Two out of five passengers were delayed beyond that 15-minute margin. BA’s sister airline, Iberia of Spain, scored 89 per cent.

   British Airways cancellations and delays: What’s causing so many

   www.independent.co.uk/travel/news-and-advice/british-airways-cancellations-delays-heathrow-airport-b2609806.html

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3. www.britishairways.com › complaints-and-claimsComplaints and claims | Help and contacts| British Airways

   www.britishairways.com › complaints-and-claims

   • Cached

   If you’ve already travelled with us or have experienced a delay or cancellation, you’ll be able to make a complaint or claim here. If you haven’t booked or travelled with us yet, get in touch. If you’ve already submitted a case, you can track your case status using our chatbot (English only).

4. forums.moneysavingexpert.com › discussion › 6415696Escalate a British Airways complaint - MoneySavingExpert Forum

   forums.moneysavingexpert.com › discussion › 6415696

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   Jan 7, 2023 · I would like some advice on how I can escalate a complaint I have raised with British Airways that has not been resolved satisfactorily. I had first contacted them in October 2022 regarding an issue I was having with my BA/Avios accounts.

5. Videos

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     British Airways | The Making Of Our A350

     29 Jul 2019

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     British Airways | Celebrating our A350

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6. www.britishairways.com › complaints-and-claimsComplaints and claims | Help and contacts| British Airways

   www.britishairways.com › complaints-and-claims

   • Cached

   Make a claim for baggage, expenses or compensation for disrupted flights, or make a complaint about your experience with us. Start a new complaint or claim The time limit for submitting a preliminary claim in Spain is five years from the date of the incident that may give rise to such claim.

7. uk.trustpilot.com › review › wwwBritish Airways Reviews | Read Customer Service Reviews of ...

   uk.trustpilot.com › review › www

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   Do you agree with British Airways's TrustScore? Voice your opinion today and hear what 12,021 customers have already said.

   • 1.3/5

8. www.tripadvisor.co.uk › ShowTopic-g1-i10702-kHow may I escalate a severe complaint to British Airways?

   www.tripadvisor.co.uk › ShowTopic-g1-i10702-k

   • Cached

   Any idea who I could email to forward a serious complaint to British Airways, like the top executive of customer services? My complaint is summarised below: I made a booking to fly from Johannesburg via London to Almaty on BA on 03 April...

   • Why not approach the head of BA in JNB and start the process thru them? I assume there is a physical person and not just a person in a call center?
   • Have you spoken to anyone over the phone about the case?
   • Hi. I called and they requested I complete an online complaint on the web site, which I repeatedly did. Any other thoughts of how I could email som...
   • You may find an actual letter of complaint is the way to go as opposed to e-mail. Any type of airline or consumer ombudsman in SA? At a stretch hav...
   • This post has been removed at the author's request.To read more about editing your posts, please follow this link: http://www.tripadvisor.com/help/...
   • You might check this source for appropriate contact information for people who may be able to help you. http://www.airlinecomplaints.org/showthread...
   • Thanks. Don't know contact details of an Ombudsman in SA or the UK. Have contacted Business Traveller magazine, with no acknowledgement to date.
   • Thanks. I tried Google but just a list of people complaints, reviews and airline news only. Any chance your Google works better than mine?
   • This advice is VERY helpful. You are a star thanks!!
   • I see there is a guy absolutely spamming their Twitter account and finally got them to reply ... http://www.entrepreneur.com/article/228175

9. www.independent.co.uk › travel › news-and-adviceBritish Airways cancellations and delays: What’s causing so ...

   www.independent.co.uk › travel › news-and-advice

   • Cached

   Sep 10, 2024 · Travel News & Advice. British Airways: What’s going wrong? Simon Calder reveals what’s really causing the airline so many problems. With delays and cancellations once again plaguing the...

10. airadvisor.com › en › airline-complaintsBA Contact Information: Phones & Forms, Tips for Filing ...

    airadvisor.com › en › airline-complaints

    • Cached

    Oct 9, 2024 · In 2023, the Civil Aviation Authority reported that British Airways opened 6806 passenger complaints for that one year alone. We don’t know exactly what each complaint was about, but issues can arise from flight interruptions to food quality and anything in between.