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  1. 1 day ago · Slow flashing green light on Max Hub. They've escalated to network team who have come back to say nothing is wrong and suggested replacing the Hub. Got new Hub today, plugged it in and got a red light. Phoned Sky who have said I need to activate it by scanning the QR code as my previous Hub is shown on MySky. Scanning the QR code takes me to a ...

  2. Oct 6, 2023 · This video shows you the easiest way to set up with the My Sky app, then dives... Learn how to set up your Sky Max Hub effortlessly with our step-by-step guide.

    • 2 min
    • 55K
    • Sky Help
    • Check
    • Find
    • phone socket
    • i Master phone socket
    • Why i should I fit microfilters to all my other phone sockets that are in use?
    • Find wireless 2. Select your wireless network networks
    • PC (Windows 7)
    • password
    • WPS (Wi-Fi Protected Setup)
    • 4. Open browser
    • Find wireless 2. Select your wireless network networks
    • password
    • WPS (Wi-Fi Protected Setup)
    • 4. Open browser
    • 3. Enter your wireless password
    • 4. Open browser
    • Find wireless 2. Turn Airport On networks
    • 3. Enter your wireless password
    • 4. Open browser
    • Why a wired connection?
    • 3. Open browser
    • Get protected
    • Security Suite
    • Parental Controls
    • Connect your Sky+HD box and get TV On Demand
    • My Sky
    • Sky Go
    • 3 Help
    • 6. For best performance leave your Sky Hub switched on
    • Using your equipment safely

    your activation date You’ll find this on the top of your Sky Hub packaging. Your Sky Broadband will not be up and running until then.

    your master phone socket For your best speeds and stability should connect your Sky Hub to your master phone socket. This is where your broadband signal is strongest. To find it look around your home for larger phone socket with a line in the middle and possibly a BT or Openreach logo. You can also try tracing where your phone line enters your hous...

    If you can’t find a master socket with a line through it, look for a socket that is thicker or with a BT logo in the top or bottom corner.

    If you can’t find your master phone socket simply connect your Sky Hub to a convenient phone socket. Your broadband should still work but may not perform as well as in the master socket.

    Without correctly installed microfilters around your home, your Sky Broadband connection may be slow, intermittent or may stop connecting at all.

    Click on the icon in the system tray (near your taskbar clock) to see available wireless networks Your Sky Hub’s wireless details should appear in the list of networks. You can find the name of your wireless network on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Click on your Sky Hub’...

    PC (Windows Vista) PC (Windows XP) Mac OSX Wired set up

    The Security Key is your password. This can be found on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Always enter your password in CAPITAL letters If you are asked for a PIN then insert this instead of the password and click OK

    • Push the WPS button and hold it in for two seconds. The wireless icon will flash amber

    • Click on an internet browser to complete your set up i Can’t get connected • Have you turned on the wireless switch or button on your computer? Have you selected the correct network? Try entering your Password or PIN again 6 Connect your PC (Windows Vista) wirelessly to the internet

    Click the window icon Select ‘Connect To’ Your Sky Hub’s wireless details should appear in the list of networks You can find the name of your wireless network on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub If you don’t see your network name, click the Refresh network button Selec...

    You’ll then be prompted to push the WPS button on your Sky Hub (right) or click the link to enter the password The Network Key is your password, this can be found on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Always enter your password in CAPITAL letters If you are asked for a PIN...

    • Push the WPS button and hold it in for two seconds. The wireless icon will flash amber

    • Click on an internet browser to complete your set up Can’t get connected i • Have you turned on the wireless switch or button on your computer? Have you selected the correct network? Try entering your Password or PIN again 6 Connect your PC (Windows XP) wirelessly to the internet Find wireless networks Right click the wireless icon Click Vi...

    The Network Key is your password. This can be found on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Always enter your password in CAPITAL letters and click Connect Wired set up

    Click on an internet browser to complete your set up

    Click on the Apple icon, select System Preferences and click on Network Select Airport and click On Highlight your wireless network in the drop down bar. You can find the name of your wireless network on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Select your network PC (Windows ...

    Enter your password. This can be found on the inside lid of your Sky Hub packaging or on the ‘Connect’ card. This is also on the back of your Sky Hub Always enter your password in CAPITAL letters Click OK

    Click on an internet browser to complete your set up

    If your computer will always be next to your Sky Hub, then you may want to set up a wired Sky Broadband connection. Ease of set up – a wired connection is much easier to set up. All you need to do is simply plug one end of the black Ethernet cable into the back of your Sky Hub and the other end into your computer. Reliability and speed – your com...

    • Click on an internet browser to complete your set up

    with security software When using the internet you must protect yourself and your family against online threats by making sure up-to-date anti-virus and parental control software is installed on your computer. With Sky Broadband you can install a free trial of McAfee Security Suite, which includes parental controls for PCs.

    Automatically blocks, cleans and removes viruses Protects and conceals your computer from hackers Blocks spyware and removes existing spyware Adds helpful safety ratings to sites and search engines Filters offensive content and limits child internet access

    McAfee Internet Security Suite already comes with Parental Controls as standard. Or you can get Parental Controls on their own as a separate download, free for as long as you need them, on up to three PCs. McAfee Parental Controls are an important part of keeping your family safer online. They help you control when your children can be online, mon...

    Now you’ve completed your Sky Hub set up, you can connect your Sky Hub to your compatible Sky±HD box to access TV On Demand, our library of TV on demand for no extra monthly cost. Once a wired or wireless connection is made to your Sky±HD box, the Sky±HD icon will turn white. To find out more about setting up your connection for TV On Demand, g...

    Here you can manage your Sky account and see bills, make payments, track orders and more, whenever and wherever you want.

    Your Sky Hub has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It’s important that you read this section completely, especially the ‘Warnings and Cautions’ instructions. You should follow the instructions set out in your Set Up Guide. If you’ve any doubts about the s...

    Your Sky Hub has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It’s important that you read this section completely, especially the ‘Warnings and Cautions’ instructions. You should follow the instructions set out in your Set Up Guide. If you’ve any doubts about the s...

    Your Sky Hub has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It’s important that you read this section completely, especially the ‘Warnings and Cautions’ instructions. You should follow the instructions set out in your Set Up Guide. If you’ve any doubts about the s...

    Your Sky Hub has been manufactured to meet international safety standards, but you must take care if you want it to perform properly and safely. It’s important that you read this section completely, especially the ‘Warnings and Cautions’ instructions. You should follow the instructions set out in your Set Up Guide. If you’ve any doubts about the s...

  3. Change your Sky Max Hub WiFi settings. Forgotten your WiFi password and name? Here's how to change settings on your Sky Max Hub. Change your WiFi name or password and more.

  4. Oct 6, 2023 · Learn how to extend your Sky Max Hub's WiFi signal with the Sky Max Pod. This video shows you the perfect placement and simple setup steps to extend your Sky Max Hub's WiFi...

    • 1 min
    • 29.8K
    • Sky Help
  5. Your broadband won't work until your activation date (anytime up to midnight), so wait until then before setting up your hub. Use our easy step-by-step instructions to set up your Sky hub and get your Sky broadband up and running.

  6. People also ask

  7. Nov 17, 2023 · Once you’ve placed your order, Sky will give you a switchover date for your broadband service. This will normally be in around 2 weeks time. If you added WiFi Max, they’ll also send you the new Sky Max Hub router through the post so you can plug it in when your service goes live.