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1. www.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

   www.trustpilot.com › review › www

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   Contacted customer service assuming it would be an easy adjustment as it is Sunday and the package has not shipped. They informed me I only have a 30 minute window from the time of purchase to cancel the order.

   • 1.6/5

2. Videos

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     4:14

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     JCPenney Customer Satisfaction Survey Guidance

     18 Jan 2016

     1.7K views

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     2:21

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     JCPenney Customer Satisfaction Survey

     13 Jun 2019

     597 views

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     2:36

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     JCPenney and Transforming the Customer Experience: Session Highlights

     28 Sep 2016

     3.9K views

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3. www.consumeraffairs.com › retail › jc_penneyTop 1,825 Reviews From Legit JCPenney Buyers - ConsumerAffairs

   www.consumeraffairs.com › retail › jc_penney

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   6 days ago · Read customer reviews about the department store and learn about its customer service, policies, online store and more.

   • 2.4/5

4. www.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

   www.trustpilot.com › review › www

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   Excellent service! Dealt with Donna and Kerri in the mens department. JC Penney is really doing a great job with attentive detail to customer service. As always, the quality of their merchandise is equally as good. Date of experience: April 11, 2023

   • 1.6/5

5. uk.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

   uk.trustpilot.com › review › www

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   Do you agree with JCPenney's TrustScore? Voice your opinion today and hear what 1,548 customers have already said.

   • 1.6/5

6. www.trustpilot.com › review › wwwJCPenney Reviews | Read Customer Service Reviews of www ...

   www.trustpilot.com › review › www

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   The customer service is helpful, and the website is easy to navigate. I can mis and match items online, and the shipping is on-time. It's a comfortable and confident retail experience that I highly recommend.

   • 1.6/5

7. www.yelp.com › brands › jcpenneyRead Customer Service Reviews of jcpenney.com - Yelp

   www.yelp.com › brands › jcpenney

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   JCPenney has an average rating of 2.7 from 12705 reviews. The rating indicates that most customers are generally dissatisfied. The official website is jcpenney.com. JCPenney is popular for Hair Salons, Beauty & Spas.

8. People also ask

   How can I contact JCPenney customer service?

   • Contact JCPenney customer service by emailing support@jcp.com or calling 1-800-322-1189. Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!

   JCPenney Customer Service Links & Resources

   www.jcpenney.com/m/customer-service

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   How bad is JC Penney customer service?

   • Filed a complaint with JC Penney customer service, got a case number, and received no contact from store management. They truly give the public, that they just could care less. Worst customer service! They are horribly rude and not willing to work with you. I refuse to do business with them any longer.

   Top 1,822 Reviews From Legit JCPenney Buyers - ConsumerAffairs

   www.consumeraffairs.com/retail/jc_penney.html

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   Does JC Penney have a price scanner?

   • There is also no price scanner for customers to verify prices before getting to checkout. Filed a complaint with JC Penney customer service, got a case number, and received no contact from store management. They truly give the public, that they just could care less. Worst customer service! They are horribly rude and not willing to work with you.

   Top 1,822 Reviews From Legit JCPenney Buyers - ConsumerAffairs

   www.consumeraffairs.com/retail/jc_penney.html

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   Is JC Penney a good store?

   • JC Penney is a US-based department store that offers a broad range of products. They house many independent brands that provide top-notch quality and magnificently stylish items. From furniture, clothing, apparel, accessories, and more, you’re most likely to find everything at JC Penney.

   10 Best Stores like Home Depot You Should Try Once (2021)

   www.reviewsxp.com/blog/stores-like-home-depot/

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   Does JCPenney have sales?

   • Sales: JCPenney has sales frequently, and those sales are valid on the company’s website. Consumers can take advantage of special prices and deals during these events. Selection: Consumers can find a variety of styles and sizes on jcp.com. Women’s sizes are available from 4 to 13.

   Top 1,822 Reviews From Legit JCPenney Buyers - ConsumerAffairs

   www.consumeraffairs.com/retail/jc_penney.html

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   Does JCPenney sell clothes online?

   • Online exclusives: jcp.com sells many styles and sizes not available in the chain’s department stores. Sales: JCPenney has sales frequently, and those sales are valid on the company’s website. Consumers can take advantage of special prices and deals during these events.

   Top 1,822 Reviews From Legit JCPenney Buyers - ConsumerAffairs

   www.consumeraffairs.com/retail/jc_penney.html

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9. www.jcpenney.com › m › customer-serviceCustomer Service Links & Resources - JCPenney

   www.jcpenney.com › m › customer-service

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   Get what you need from our JCPenney Customer Service Links & Resources. Track your order, find a store, check your rewards, and more!