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   How does video banking work?

   • Video banking works by using video conferencing technology to connect customers with bank representatives in real time. The video calls often take place via a bank’s website, app, or interactive ATM. Customers can initiate a call either by scheduling an appointment or by requesting a live video chat session through the bank’s designated channel.

   What is Video Banking? The Key Benefits and Use Cases

   gettalkative.com/info/what-is-video-banking

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   Why should banks invest in video banking technology in-branch?

   • Investing in video banking technology in-branch can create a better connection between people for banks. This allows for a mix of walk-in and remote video appointments. Specialist bank staff who are not always local to a customer can still be accessed via video, making their expertise available at the exact time the customer wants to speak to someone.

   Video banking: how banks can do it well - Finextra Research

   www.finextra.com/blogposting/21046/video-banking-how-banks-can-do-it-well

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   Why should banks use video chat?

   • Modern contact channels like video chat enable banks to extend their scope of reach to a wider range of consumers. By offering remote access to banking services, video banking eliminates geographical barriers. This allows banks to reach customers in different regions - even those without a local branch presence.

   What is Video Banking? The Key Benefits and Use Cases

   gettalkative.com/info/what-is-video-banking

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   How can video banking be offered to consumers?

   • For UK readers, consider Barclays Bank as another example of how video banking can be offered to consumers. Barclays' video banking service allows users to schedule a video call via an online booking system on their website. This allows customers to select a specific date/time for their appointment that best suits their needs and lifestyle.

   What is Video Banking? The Key Benefits and Use Cases

   gettalkative.com/info/what-is-video-banking

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2. www.barclays.co.uk › ways-to-bank › video-bankingBarclays Video Banking

   www.barclays.co.uk › ways-to-bank › video-banking

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   Video Banking lets you chat to us face to face from your phone or tablet, saving you a trip to a branch. It’s easy to use, completely secure and available Monday to Friday from 8am to 8pm and from 9am to 5pm on weekends.

3. gettalkative.com › info › what-is-video-bankingWhat is Video Banking? The Key Benefits and Use Cases

   gettalkative.com › info › what-is-video-banking

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   May 4, 2023 · Video banking works by using video conferencing technology to connect customers with bank representatives in real time. The video calls often take place via a bank’s website, app, or interactive ATM.

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5. www.natwest.com › banking-with-natwest › other-waysVideo Banking Service | Book an Appointment | NatWest

   www.natwest.com › banking-with-natwest › other-ways

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   Video Banking is an easy and secure way to chat to us face-to-face wherever you are for up to 60 minutes. Whether you want an instant chat, or a chat at a later date or time – we’re ready whenever you are. With a free Financial Health Check our colleagues could help you get on top of your finances and reach your goals. What can you chat about?

6. www.natwest.com › what-is-video-bankingWhat is Video Banking? - NatWest Online

   www.natwest.com › what-is-video-banking

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   Video Banking is a service where you can speak to us about our range of products and get a free face-to-face Financial Health Check wherever you are, at a time that best suits you using your smartphone, tablet or computer. Video Banking is confidential and secure, it is available to all NatWest personal customers.

7. livestorm.co › blog › what-is-video-bankingVideo Banking: What It Is + How to Implement It | Livestorm

   livestorm.co › blog › what-is-video-banking

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   Jan 29, 2024 · Video banking is a digital tool that enables banks, credit unions, and lenders to offer services via video conferencing. This technology allows financial representatives to consult with customers, present offers, and answer questions in real-time through a live video feed.

8. www.wallstreetoasis.com › finance › video-bankingVideo Banking - How Banks Aim to Restore the Human Touch in ...

   www.wallstreetoasis.com › finance › video-banking

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   What is video banking? Video banking is a professional banking service that utilizes video conference features to perform banking services and professional banking consultations for customers. This type of banking allows customers to access banking services and features remotely.

9. www.finextra.com › blogposting › 21046Video banking: how banks can do it well - Finextra Research

   www.finextra.com › blogposting › 21046

   • Cached

   Oct 14, 2021 · By investing in video banking technology in-branch, banks could offer a mix of walk-in and remote video appointments. It means specialist bank staff who are available at the exact...