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  2. Resolve sound and audio problems including microphone related issues using our automated diagnostic Audio Check tool or Virtual Agent. Audio Check. HP Audio check performs various diagnostic tests and resolves audio issues automatically and provides a Test button for you to verify that sound issues are resolved.

    • HP Desktop PCs

      In Windows, right-click the speaker icon in the taskbar, and...

  3. Feb 24, 2018 · I have lost the file HPAudioCheck.exe which I have found useful is resolving audio issues. Does anyone know how I can download a copy of this file? Thanks.

    • Rollback the audio driver. If you have audio issues after installing updates or running Windows Update, try rolling back your audio driver. Search Windows for Device Manager, and then select Device Manager in the list of results.
    • Set the default audio playback device. Select an audio playback device to use as a default. How to set the default speakers in Windows 11. In this video, learn how to set the default speakers in Windows 11.
    • Update the audio driver using Device Manager. Enable the audio device, and then update the audio driver using Device Manager. In Windows, search for and open Device Manager.
    • Perform a hard reset. Perform a hard reset to resolve audio issues on your notebook. For more information, see HP PCs - How to Power Reset Your Computer.
  4. Learn how to test the sound in an HP computer.For other helpful videos go to https://youtube.com/hpsupport. More support options for your HP device are avail...

    • 2 min
    • 54.4K
    • HP Support
    • Understand desktop sound devices and connections. Most desktop computers do not come with built-in speakers. You must connect headphones or speakers to the ports on the front or rear of the computer to hear audio.
    • Check your headphones. Check the computer sound from your headphones. Types of headphones. HP computers support three types of headphone connectors. One supports only sound to the headphones, while the other two support both sound to the headphones and microphone.
    • Set the default speakers and test the audio. Set and test the default speakers. How to set the default speakers in Windows 11. In this video, learn how to set the default speakers in Windows 11.
    • Check the speaker connections. Make sure that you have the speaker cables connected to the correct sound connectors. In Windows, search for and open Sound settings.
  5. May 30, 2019 · Learn how to troubleshoot audio problems on your computer using the Windows Troubleshooter. For other helpful videos go to / hpsupport . More support options for your HP device are available at...

    • 54 sec
    • 600.8K
    • HP Support
  6. Dec 6, 2018 · In this video, we will see some simple ways to fix sound issues in Windows 10 on your HP computer. If you notice that your computer is not playing any sound, use Windows Diagnostics to ...

    • 3 min
    • 623.1K
    • HP Support
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