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  1. Jul 30, 2021 · HMRC is sending voice prompts to some customers, explaining what you need to do if you’re behind with your payments. Customers will receive these as an inbound phone call to landline and...

  2. Contact details, webchat and helplines for enquiries with HMRC on tax, Self Assessment, Child Benefit or tax credits (including Welsh language services).

  3. Aug 29, 2024 · Contacting HMRC: callers waiting up to an hour. Contact HMRC by phone: use relevant numbers. Contact HMRC by phone: time your call right. Contact HMRC by phone: use menu shortcuts. Contact HMRC online: visit the website or use the app. Contact HMRC online: take to social media.

  4. You can use Relay UK if you cannot hear or speak on the phone, dial 18001 then 0300 200 3300. Find out more on the Relay UK website . Get help from HMRC if you need extra support .

  5. Feb 27, 2024 · The pages are regularly updated. How does HMRC send genuine communication? HMRC uses a number of different communication channels: letter, email, phone, and text message. To help you identify fakes, gov.uk gives guidance on how these are used, and the type of content HMRC uses them for.

  6. Jun 6, 2023 · A second message says HMRC has sent you an important letter which has been returned and that you need to press 1 to speak to an agent urgently. Finally, a third scam call says HMRC needs to access your account, and asks you to go through your security questions.

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  8. Jan 24, 2024 · You can also forward them to the National Cyber Security Centre on 7726. You can report scam WhatsApp messages by pressing and holding the message before selecting ‘report’. Emails: forward scam emails to phishing@hmrc.gov.uk with a subject line describing the email.

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