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  1. Here are common types of postal scams to be aware of: Lotteries and prize draws. You may receive a letter congratulating you on winning a cash prize. These often look legitimate, with barcodes or ID numbers. The letter might ask you to pay an administration fee, buy a product or call a premium-rate phone number to claim your winnings.

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      Do not reply to the letter and never send your bank or...

    • What Is Scam Mail?
    • What to Do If You Think You’Ve Received Scam Mail
    • Other Ways to Report Mail Fraud
    • Our Commitment to You
    • How You Can Help Avoid Scam Mail

    Scam mail can take the form of fake lotteries and prize draws, get-rich-quick schemes, bogus health cures, investment scams and pyramid schemes. Sometimes these can be sent to you if a scammer has got hold of your contact details fraudulently. It’s worth noting there’s a difference between scam mail and legitimate mail sent by companies to promote ...

    If you think you or a family member is receiving scam mail, please complete our dedicated form here. Alternative ways to get in touch

    You can contact Citizens Advice consumer service by: 1. calling 03454 04 05 06 2. writing to Citizens Advice consumer service, 2nd Floor, Fairfax House, Merrion Street, Leeds, LS2 8JU 3. or completing their online form Action Fraud is an organisation run by the National Fraud Authority. This is a government agency, which provides information about ...

    You need to feel confident that your mail and personal information is safe with us. We take this responsibility very seriously. We’re determined to do all we can to help prevent scam mail entering the system. We’re bound by the Universal Service Obligation and required by law to deliver all mail entrusted to us. However, with the help of our custom...

    If you're moving home, Action Fraud recommends using a Redirectionto reduce the risk of identity fraud. They recommend redirecting mail from your old address to your new address for at least a year. If you hold power of attorney for somebody, you can apply for a Redirection on their behalf. You can do this if you believe they’re a victim, or are vu...

  2. Jul 30, 2021 · The letter will let you know: why the repayment is due. the action you need to take. You will be asked for personal and financial information to allow us to make the repayment. You can contact the ...

  3. Find out how internet scams work and what to be aware of ... News stories, speeches, letters and notices. Guidance and regulation. Detailed guidance, regulations and rules.

  4. The scammer might have infected your computer with a virus, or stolen passwords and financial information. To stay safe you should: reset your passwords. let your bank know your financial information might have been stolen. make sure you update your anti-virus software. You could also get an IT professional to check your computer.

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  6. Read our advice on trying to get your money back after a scam. It's quickest to report a scam to Action Fraud online, but you can also report the scam by phone. Action Fraud. Telephone: 0300 123 2040. Relay UK - if you can't hear or speak on the phone, you can type what you want to say: 18001 then 0300 123 2050.

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