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Existing customers who take or upgrade to the Ultimate Oomph bundle can add Virgin TV 360 at no additional cost and will get their first Mini box for free. Customers wanting to upgrade to Virgin TV 360 can simply call or go online to boost their entertainment.
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- Virgin TV 360 Box | Multi-Screen Streaming | Virgin Media
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- Who can get Virgin TV 360 and how much does it cost?
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How-to
By Rachael Phillips
last updated 12 January 2021
Virgin TV 360 is set to take on Sky Q and revolutionise the way we access entertainment.
(Image credit: Virgin Media)
2020 has definitely been the year where staying in is the new going out. We’ve been watching more TV and internet streaming services than ever before, which makes it perfect timing for Virgin Media to launch their new Virgin TV 360 service.
Virgin TV 360 is a new TV platform that no longer requires you to be confined to one room, but provides you with seamless connected entertainment wherever you are.
You will still have one main set-top box which you can place wherever works for you. This box will support up to 4K resolution and HDR. You'll be able to record up to six programs whilst watching a seventh and recordings only need to be done on this one box.
What's new, though, is that this updated entertainment hub comes with Mini boxes for 4K Ultra HD streaming around your home. You can have up to two Mini boxes on your package, allowing you to watch live TV, on-demand shows and all of your recordings across your home. These Mini boxes do, however, require a coaxial connection in each room.
Virgin TV 360 also comes with a new voice-activated remote control which you can use to access apps, find tv shows and movies as well as letting you pause, rewind and fast-forward with ease.
Another feature that is exclusive to TV 360 is 'Startover'. If you’re prone to flicking through channels in the hope of finding something to watch, Startover allows you to skip back to the beginning of any live show, even if it has already started, so you never miss out or have to wait until it hits on-demand services.
TV 360 will also have the ability to create profiles. This means that each member that registers will be able to control their own pause points and select their own favourite channels. Plus, if you’re fed up of seeing programs aimed at your other half or the kids pop up in your recommended viewing suggestions, then you will enjoy the profile setting which will provide personalised recommendations for each individual profile.
Yes. Virgin TV 360 is backed up by their ultrafast broadband. But new customers will automatically receive the new TV 360 service by taking out one of Virgin Media’s TV and broadband packages. If you’re an existing customer without Virgin Media broadband then I’m afraid if you want TV 360, you’ll need to switch your provider.
The main reason that you’re going to need to have Virgin Media broadband is down to the updates. Each TV 360 box will have regular overnight updates so that new features are available the next time the box is powered up. This is of course done over the Virgin Media network and will mean a smoother and bug-free service for all customers.
Virgin TV 360 will be available to all new customers, and existing customers who already take or choose to upgrade to the Ultimate Oomph bundle.
For new customers, Virgin TV 360 will be included in all bundles from launch. Existing customers who already take the Ultimate Oomph bundle will be able to request (online or via telephone) Virgin TV 360 at no additional cost, and existing customers who upgrade to Ultimate Oomph will also be able to request Virgin TV 360 as part of the upgrade. Virgin TV 360 will be available to the rest of Virgin Media customers from early next year.
Yes. The Virgin Media V6 box will still be available for those who don’t want to take out such a large package. It will still be updated, and you’ll receive full support for it. The V6 box is 4K ready for Ultra HD TV and has access to apps such as Netflix, BBC iPlayer, and ITV Hub. However, Virgin Media have commented that in early 2021, existing ...
Sky Q was the first to bring out features such as voice search and wireless boxes. But unlike Sky Q, where you can only access 4K content from your main box, Virgin TV 360 customers will be able to watch 4K content in every room. Sky Q also don’t offer their customers the ability to create personalised profiles. On the Virgin TV 360 service, profiles will sync across the main and each additional box as well as offering a “shared” setting for when more than one person is watching.
What is similar is the inclusion of voice-activated remotes. Both Sky Q and Virgin TV 360 will allow users to ask the remote to find specific TV shows, films, actors, and genres without relying on external smart speakers such as Google or Alexa.
The two things that Sky Q does have over Virgin TV 360 at the moment is the inclusion of the Disney Plus and Discovery+ apps. However, Virgin Media have stated that they hope to be able to provide their customers with the Disney Plus app later this year. As for Discovery+, when and if this will come to TV 360 is still unknown.
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Stream 360 on up to five of your devices, using Virgin TV Go. Or add up to two Mini boxes for an extra charge, so there’s no more fighting over the remote (the main 360 box comes as standard). Learn about Virgin Media Multi-Room.
- Our best-ever offering. TV 360 is telly that you can watch on your TV, online and on the go (subject to data and WiFi availability). You can hop fr...
- The 360 box, with its new voice-controlled remote, new super-slick TV guide and several new features. For the first time on a Virgin TV box, you ca...
- Up to three. You’ll get one main 360 box with your package and the option to add up to two Mini boxes for an extra charge, so there’s no more fight...
- All our TV packages include one 360 box for no extra cost. If you’re looking to keep costs down, consider a special offer deal with set-up included...
- You’ll get at least 190 channels and you can always add even more of what you love. Find out more about our TV channels for help deciding. Perhaps...
- You can record six shows while watching a seventh on the 360 box. That’s twice as many as the old V6 boxes. With a whopping 1TB of storage space, y...
- No, Mini boxes can’t record shows. But all your Recordings from the main 360 box will be on the Mini boxes, ready for you to watch and delete.
- Mini boxes need a coaxial cable connection so you can watch live TV and they need to be online, on fast, reliable WiFi. You can set up a Mini box i...
- As a doorstop maybe (but we don’t recommend that!). If you cancel your Virgin TV service, the box will be disconnected and you may need to return i...
Jun 25, 2021 · If you have two or more Virgin TV boxes and are upgrading them to Virgin TV 360 this video is just for you. It explains step by step how you can upgrade your existing V6 box to Virgin TV 360 and your TiVo box to a Virgin TV Mini box.
Dec 23, 2023 · It's very similar to saying that changing from Apple to Android (or vice versa) is an upgrade. TV360 is a completely different TV platform to TiVo/V6, with many substantial differences. If you are certain that you want to migrate to TV360, you should be able to request it by calling VM.
Sep 8, 2023 · Firstly, the change from V6 (TiVO) to V360 (Horizon) is migration to a completely different TV firmware platform. It is NOT AN UPGRADE. Make sure you really want to jump ship, as there is no way of reversing the change.
You’ll be sent step-by-step instructions on how to upgrade your existing V6 box to Virgin’s latest 360 TV experience. If you have a box that’s older than the V6 you’ll be sent a new one to replace it.
