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  2. Open the Alexa App . Select Devices . Select your device. Select Device Settings . Select Change next to Wi-Fi Network. You can then: Connect to one of your previously connected Wi-Fi networks. Forget a previously connected Wi-Fi network. Select Join another Wi-Fi Network to change to a new one.

    • Open the Amazon Alexa app. On your phone or tablet, tap the blue icon that says "Alexa" in lowercase letters. If you don't have the Alexa app, you can download it from the Google Play Store (Android) or the App Store (iPhone/iPad).
    • Tap Devices. It's at the bottom of the Alexa app. Its icon looks like a house icon with switches inside. Advertisement.
    • Tap Echo & Alexa. It's the first tile at the top-left corner of the app.
    • Tap your device. Select the Alexa device for which you want to change the Wi-Fi network name or password.
  3. Help and customer service. Digital Services and Device Support › Alexa Devices Help › Support for Echo Show ›. Update the Wi-Fi Settings on Your Echo Show. You can update your Wi-Fi network using your Echo device's on-screen settings. Echo devices connect to dual-band Wi-Fi (2.4 GHz / 5 GHz) networks that use the 802.11a / b / g / n standard.

  4. Select Devices. Select Echo & Alexa. Select your device. Under Status, select Wi-Fi Network. Select Change next to Wi-Fi Network. You can then: Connect to one of your previously connected Wi-Fi networks. Forget a previously connected Wi-Fi network. Select Join another Wi-Fi Network to change to a new one.

  5. May 26, 2021 · How Do I Change My Wi-Fi Settings? Sometimes, you'll need to change your Wi-Fi details with Alexa. If you change your Wi-Fi passphrase or move to a new location with different Wi-Fi information, this will be necessary. If Alexa is having difficulty connecting to Wi-Fi, you'll see a flashing red ring.

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