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      • It’s easy to arrange the switch yourself if you need to. You’ll need to do the following: Call your new broadband provider and ask them when they can transfer you over to the new contract Book the date for the transfer Contact your old provider to confirm that you want to cancel on the day your new service starts
      www.moneysupermarket.com/broadband/guides/switching-broadband-providers/
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  3. Dec 1, 2023 · If you log onto the email account then click on your username at the top right and select settings you will find a button "Switch back to old version". You may find that this will only work for a short period until BT enforce the switch to the new interface.

  4. Find information about changes to BT email, such as the search feature and messages. You can also check the requirements for your devices and browsers.

  5. Feb 1, 2024 · There is no way to change back. If you click on the "From" and or the "Date" in the menu bar at the top of the email list you can change the way it lists the emails. If you single click on the email it will open in the preview pane that you can scroll to see the whole email.

  6. Mar 4, 2024 · I can access both my main BT account and the new one without having to log out. Steps: Click your email address at top-right and select ' Settings ' from drop-down list. Select ' Mail ' from the Setting menu on the left. Click ' Add ' on the right-hand side.

  7. Oct 2, 2024 · From September 2024, a new switching process for all broadband and landline services called ‘One Touch Switch’ (OTS) will be used. This process will be easier, quicker and more reliable for customers. Under this process, you do not need to speak to your current provider.

  8. How do I set up my new Hub? You'll need to unplug your existing Hub and replace it with the new one. Your new Hub comes with a simple set-up guide to get you up and running in no time. If you do get stuck, just give us a call on 0800 917 3245 and we'll get things sorted. If you want more information, download our Smart Hub 2 user guide >

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