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How do I send an invoice to a buyer?
If your buyer hasn't gone directly through eBay checkout, you may need to send them an invoice. There are a number of situations where it's useful to send an invoice to your buyer: The buyer is purchasing several items from you, and you want to combine them into a single purchase.
Find out how to send an eBay postage label to your buyer, how to provide your own label, or accommodate the return another way. Manage returns, missing items, and refunds for sellers See our overview page on managing buyer issues such as missing items and return requests.
Once someone's bought an item from you, you can contact them directly. Select the button below and we'll walk you through the steps. Contact a buyer. You can also contact the buyer using their Buyer Alias Email Address which you can find in the View order details page.
Mar 4, 2023 · Find the item. From Actions, select Send invoice. Make any necessary changes (to shipping charges, payment methods, etc.). Select Send invoice. You can also see the "Send the buyer invoice" link in the interface right after you respond to the buyer's offer.
eBay for Business UK. 22.6K subscribers. Subscribed. 181. 62K views 4 years ago #makemoneyonline #ebay #ecommerce. Have you got an item that has watchers but hasn’t sold yet? This video...
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If a buyer is purchasing multiple items from you, and they haven't already benefited from a shipping discount, they can select Request total from seller in their shopping cart. You can then send them an invoice with the new combined costs if you have combined invoices enabled on your account.
Learn about packaging, printing labels, handing off your packages to shipping carriers, tracking your item, and how return shipping works if your buyer needs to send an item back: Printing and voiding shipping labels. Packing your sold items. Track items you've sold. Return shipping for sellers.
